Please follow the rules stipulated below if you wish to post in this section:1. Please ONLY post here if you have already contacted customer service and have an open case ID or RMA, and: a. You have not heard back from the customer service team for o...
To get a refund or replacement. I bought an x570 hero crosshair in february and it worked fine until two monthes ago. I got q code 0d with my ram light on, tech support blamed my ram not being on qvl. I bought new ram and still had the issue. I th...
do you find any solution for this problem
Hello, Asus!I will explain my issue as clearly as possible , as i'm a French customer and don't master english that well.I purchased an Asus ROG Strix 3090 OC on October 2020, and in june 2021, the card "died". My computer suddenly shutted down, and ...
Apologies in advance if this is the wrong place, please direct me to where to post if so.Hello, I wanted to share this as I am honestly at a loss for what to do at this point.I recently needed to RMA my laptop after owning it for a year. The problem ...
Hello friends hope you all safe well,couple of months ago i bought extended warranty for my ASUS UX SERIES laptop, while purchasing in the uk asus store,under the extended warranty there was an image similar like the photo attached here( not able to ...
Anyone know where I can acquire replacement ear pads for the Theta 7.1 headset ?
hello why dont you answer your mail asus????????????:mad::mad::mad::mad::mad::mad::mad::mad:
How to clean ROG Strix desktop without voiding the warrantyThe ROG Strix desktop is sealed with warranty sticker and i wont be able to peal it for cleaning inside the desktop if dust forms which will degrade the performance.I live in Chennai which is...
Hello,ASUS denied my warranty and shipped back the card saying there was "physical damage" to the video ports, even though it's literally just wear from using the port. I've posted my pictures below. Keep in mind the ports all work and there reason o...
So here is my situation, I bought a used Like new asus chakram mouse from amazon (warehouse deals) and the RF receiver is missing so I can't use it in 2.4ghz mode. Any idea if I can buy it somewhere or get a replacement?
