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[MUST READ Before posting in this section]

Please follow the rules stipulated below if you wish to post in this section:1. Please ONLY post here if you have already contacted customer service and have an open case ID or RMA, and: a. You have not heard back from the customer service team for o...

Bahz by Level 13
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Z690 Extreme GPU Slot won't lock

My GPU slot won't lock. It looks to be a defect with the new unlocking system. I tired returning it as it's defective but they blamed me for the issue and are now sending it backMy question is will ASUS do the same and now charge me even more to fix ...

Sent my RMA package to Asus CA instead of asus IN

Hi, I bought a brand New Motherboard that did not post and had to RMA. my problem is its been over a week and item has still not been received. So I cross check the shipment and tracking and found out item was sent to Asus Fremont CA. instead of Asus...

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We are offering full range of dedicated Servers, Cloud Servers and Services.8 Core 8 GB Cloud Servers $12/month8 Core 8 GB Dedicated Servers $34/month24 Core 16 GB Dedicated Servers $64/monthItel dialer from $79/monthItelSwitch from $79/monthVOIPSwit...

Social Media Link Aggrigator

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Horrible support! Never will I buy Asus again.

After 17 emails from support regarding issues with my GT-AXE11000, many asking for the same info over and over and many providing the same unrelated link to a FAQ page I am returning the router and will never again buy anything Asus. I have for many...

Phrede by Level 7
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Multiple RMA's - Same Issue | Asus ROG Rapture GT-AX11000

I purchased the Asus ROG Rapture GT-AX11000 back in January 2020. *In January 2021, I determined that LAN4 would not establish an internet connection to a wired device utilizing that port. *On 02/19, I contacted ASUS Tech Support, and a RMA was issue...

MAXIMUS XI FORMULA CrossChill EK III connectors

Good day,I have the Asus ROG MAXIMUS XI FORMULA Z390 motherboard and my CrossChill EK III connectors are no longer good. I also need a new sealing ring. Where can I get a replacement? Or are there other suitable water cooler for it? I hope you can he...

calleone by Level 9
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Asus Maximus XI Hero Wifi Warranty Claim

HiI have been very happy with my Asus Maximus XI Hero which I bought on the 27th November 2018.Unfortunately on 6/11/21 it suddenly developed a fault which is within the 3 year warranty period- no longer recognising the CPU with Q code 00.Testing the...

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