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[MUST READ Before posting in this section]

Please follow the rules stipulated below if you wish to post in this section:1. Please ONLY post here if you have already contacted customer service and have an open case ID or RMA, and: a. You have not heard back from the customer service team for o...

Bahz by Level 12
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ASUS support product damage accusations

This is not the first time I have a situation like this with ASUS support, but this time it's too much ... and what's more, I have no idea what to do with that.Today I received info from the support that ASUS rejected my RMA because I damaged pins in...

Woomack by Level 7
  • 23 replies
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RMA bent and damaged my 3080 TUF

Hello everyone. I'm at my wit's end and I had seen a similar thread (about the same RMA service place no less!) so I thought maybe this could possibly help. This will be a bit of a long tale, my apologies beforehand.I have an RTX 3080 TUF 10 GB card....

Replacement usb dongle and mic for rog strix go 2.4

Replacement usb dongle for rog strix go 2.4 wirelessim lost my dongle and mic. relocation, checked everywhere, it's not there.I'm willing to pay for it if I need to, I just want to be able to use my headset as surround thank you

Strix G15 Advantage Edition: No contact from Asus

Hello!I have been having a huge issue with my Rog Strix G15 Advantage Edition, G513QY, and have had to send it to Asus twice at this point. I’m unsure of the actual status of the laptop as of 2/23/22, as I have not heard from Asus in weeks! I wanted ...

Does living in Hawaii void G14 warranty?

Bought a Zephyrus G14 last June. USB-C on left side stopped working within 4 months. RMAed and sent it in. The repair shop is claiming "oxidation & rust" and that I caused it. I never spilled anything on it. I just used it in a regular way in Hawaii,...

R6EE livedash screen burn

I think there is a screen burn. other icons appear behind the pictures. I need a new unit, where can I get it? and I need a new back cover rgb. please help

Where is this spot on Dark Hero x570?

I am dealing with an RMA and ASUS claims this damage to the board even though I didn't see anything of the sort on it before I sent it in. Is it a spot under the heatsinks on the board? Trying to figure out how I would've missed something so obvious ...

xLith by Level 7
  • 8 replies
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