Please follow the rules stipulated below if you wish to post in this section:1. Please ONLY post here if you have already contacted customer service and have an open case ID or RMA, and: a. You have not heard back from the customer service team for o...
ASUS damaged my laptop and won’t take responsibility Sent my Asus laptop in for a warranty repair(screen was washed out) and repair facility damaged my laptop(dent in bottom half)..My laptop was in there facility for 9 days before they contacted me a...
Long story short my ASUS strix 1070 failed inside a year.. Card fails at any sort of load.. Trouble shooting included take card out of machine, putting it in another machine to see if the same results were produced and they were.. Card bluescreens sy...
About 2 months ago my Asus laptop shut off and would not turn back on. I decided to not deal with the annoyance of finding the issue and fixing it since I still had warranty. Later that day I printed out an RMA sheet and sent the laptop to Asus for r...
I have recently sent my laptop G752VY back to ASUS Australia authorized repair center while my warranty was still valid. Laptop was sent back in the same state as sent it. Issue is that laptop wont boot up. Gets to a certain point and then freezes wi...
Hello,I created a support ticket about my Maximus VIII Hero motherboard (paired with an I5-6600K) having freezing issues when in the middle of games. Using the computer for other tasks (such as research or Word) seems to be no issue so it must be und...
Good Morning,I recently bought an Asus Rog GL702ZC. And after 2 weeks of use, I suddenly hear some crispy noise and then a lot of smoke went out of the laptop.I understand that bad things like this could happen. I have an RMA for it and the laptop ha...
I need some help regarding an ASUS product. I purchased an ASUS 970 GAMING/AURA motherboard back in May from NewEgg and it has now decided to start producing some weird issues. I contacted ASUS Holland about it and they said that for an RMA, I needed...
I have two asus PG258Q Monitors both have been replaced twice from the shop but still have this problem with BRIGHT Vertical Lines running through top to bottom of the centre of the screen. Also when I switch off the monitor and switch it back on it ...
Last week bought my new PG348Q.Out of the box I got very bad Backlight Bleed. I've trying to get used to it, it is very hard, I feel that this monitor is way overpriced for it to have such a big flaw.Wrote to support on asus, they said ask local comp...
Is there extended warranty available for this board? If so, is there supposed to be a registration card inside of the box? Thanks
