Please follow the rules stipulated below if you wish to post in this section:1. Please ONLY post here if you have already contacted customer service and have an open case ID or RMA, and: a. You have not heard back from the customer service team for o...
Hi there,my experience with Asus support on my Motherboard ROG STRIX B350-F GAMING motherboard has been very bad. I asked what I thought was a reasonably simple technical question, but my request was simply closed by the agent. My follow-up complaint...
This has been one hell of a RMA nightmare. I sent back my first Asus Swift with a dead gsync module. What I got back was a battered display that was covered in more dead pixels than alive ones. After a week of calling support every single day I fin...
I recently have had a bad experience with Asus' RMA and customer service. I don't know if anyone from Asus will see this (I hope they do because clearly I can't get help by calling or emailing customer service directly) or if anyone will bother to re...
Here is, the title says everything.I ve a ROG swift 27 monitor, strix 1070 and a formlua vi mb.The problems started after the install of monitor, I ve 2 monitors ( the other one is a regular 22 samsung dvi monitor as 2nd screen ).A few months ago I v...
Dear Asus Support,I am writing regarding the bad DVD Faceplate on Asus GL 553VD.Ever since the purchase of Asus GL553VD, I do notice that the faceplate is a bit wobbly, during that point of time I assume that it is normal to wobble.Recently when I ma...
So I had sent my PG348Q for repair on December 20 2017The paper work says the Main Board was replaced.When I took it out of the box and turned it on the screen must have taken a huge hit during shipping.The monitor was sandwiched between bubble wrap ...
I was trying to open my ASUS ROG GL702VS laptop and was unable too. However, in the process of doing so, I managed to get a few scratches in the case and you can tell where I tried opening it if you look hard enough. However, I still have all of the ...
This has been my first time dealing with ASUS tech support and it has been an incredibly frustrating experience.It has taken over 2 weeks just to get answers to two questions about my Maximus X Hero motherboard, neither of which were answered by ASUS...
Hi there , this is my 3rd RMA product .Yesterday i have revived badly refurbished and physically damaged ASUS ROG Swift PG279Q . (again)This is my 3rd screen and it keeps getting worse each time.-This time there is a 6+cm scratch in the middle of the...
Hi everyone, So I keep getting BSOD's from ntoskrnl.exe and I'm fairly new to BSOD's, I have no idea what to do so I'd really appreciate some help. Mini dump link https://1drv.ms/u/s!AkU76LTGlZtbjX_juGvEDurofNgxMy system information if needed htt...
