Please follow the rules stipulated below if you wish to post in this section:1. Please ONLY post here if you have already contacted customer service and have an open case ID or RMA, and: a. You have not heard back from the customer service team for o...
Greetings, fellow ROG owners and Asus enthusiasists,The time is nigh, and I'm in dire need of your advice. To summarize the topic: I had bought my laptop in March 2017, it had been in perfect working order for nearly 2 months and then everything star...
I'm having an extremely bizarre encounter with an ASUS repair center. I sent in a mini-itx motherboard to repair an issue with the USB on the motherboard (otherwise the board is in perfect working order with no physical or cosmetic damage of any kind...
Hi, I just bought my new laptop Asus ROG gl503VD. But within in a span of 40 mins the battery life goes down. I tried to back the product to the store where I purchased it. But they said that there's nothing wrong on my laptop battery, after they bur...
I just got my device back from the local asus service center. I wanted to clean out my device from accumulated dust and have the BSOD issue resolved once and for all. I had initially thought that maybe I’d rather clean my device myself but I was afra...
This was cross posted into the G Series Notebooks forum, but I'm looking for help finding an ASUS service center in Suzhou or Shanghai China.STARTERS:I just purchased a(n) ROG G701VO from a retailer on Amazon last April. The Laptop suffered an SSD fa...
I posted a thread in general discussion about my recent experience with my RMA and was directed to post here. The monitor in question is an ASUS PG279Q IPS Panel 165Hz G-Sync display.Two days ago, I received my RMA back from the ASUS service center a...
so send mine gpu for repair asus chech bv up on receiving first time it was all damaged and bent see first piture how i received it first time https://drive.google.com/open?id=1nKTp8e6PH-LgLdM4cU_7pXy8DPr2YEguand now after few weeks later i received ...
Hi,Sorry for my English.I bought a notebook GL703VM. From the beginning I had problems with the illumination of the keyboard, no reaction to change the color of the backlight. I made a windows factory reset, install the latest drivers, but the proble...
Here's my problemI dropped my laptop so right side the corner broke away. On the left side my bolt teared off together with the small thing where you twist it in so i cant even do anything.And the left holder of the display teared off also so when if...
Customer support is telling me to return the motherboard to the retailer but the retailer is now bankrupt and will only accept returns for 'non faulty goods returned within 30 days'.Asus 3 year warranty on motherboards applies 100% to the faulty moth...
