Please follow the rules stipulated below if you wish to post in this section:1. Please ONLY post here if you have already contacted customer service and have an open case ID or RMA, and: a. You have not heard back from the customer service team for o...
I just purchased a strix flare, gladious 2 orgin mouse and the bealtus mouse pad. I downloaded the rog armoury software (newest version 30026) and the mouse and mouse pad firmware updated fine, the keyboard went black and does not light up or work a...
Hi. i'm not happy about how my issue has been sorted its been 3 months and still nothing sent a private message but the bloke who was helping me hasn't even messaged me back but has been online ( he was meant to be helping me sort my motherboard out ...
Hello, i am having a big and annoying problem with my recently bought laptop , Asus Tuf FX504GM, with core i78750H and Gtx 1060 3gb.After having problems in games that do not need alot of computing power, problems like 1 second freeze random frame d...
Hi there,Generally I'm happy with the experience I have with Asus, the products are of high quality and the customer service tends to be easy to deal with and provides the information I need. However, I've had one particular experience that has been ...
I sent off my motherboard 7 weeks ago because it stopped registering RAM. I had to send it back to the retailer who they had to send it to their supplier who then sent it to ASUS. So basically all the information I've gotten back has been like the...
I need help please! ASUS service is not treating me properly!ZS600KL-S845-8G128GRMA # USCYK33547I had a session with ASUS online support, and I was told to send the unit in for repair. I sent it in, and just received a quote for $490! The email quote...
Asus FX553VD has been my first laptop ever. I went for this one because I believed that Asus would provide much better quality in their product. Unfortunately Asus broke my trust. 8 months after the speaker went faulty and after 2 months the hard dis...
Hello All,I wanted to share my story about horrible Asus warranty.The monitor that I had bought 11 months ago started have these strange symptoms of getting vertical lines on the left side of the screen time to time.Created my first RMA in early Octo...
Hello everyone,My GTX 1080Ti has some serious problems. I get crashes on games like the Division 2 and Rise of the Tomb Raider.I have been benchmarking the card on two different systems unfortunately with the same results.I used benchmarks apps like ...
I used to live in New Zealand and recently moved back to Malaysia.Can you please assist with this issue ?I bought a PG279Q in June 2016, still with receipt. But I am getting a spot of bright pixel as per image attached. It is not a smudge.Can you ple...
