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[MUST READ Before posting in this section]

Please follow the rules stipulated below if you wish to post in this section:1. Please ONLY post here if you have already contacted customer service and have an open case ID or RMA, and: a. You have not heard back from the customer service team for o...

Bahz by Level 12
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Brand new defective x571gt very bad experience with ASUS

TLDR; BAD Laptop Asus has not fixed in 7 months.Will not power up properly only keyboard lights come on and nothing else.My primary reason for posting this here is that I cannot find anything else about this on this specific model and I am wondering ...

N8LBV by Level 7
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Issues with RMA process.

I have attempted a couple of times to fill out a RMA and this is what I get after filling it out.Thank you for using the ASUS Online RMA feature.It looks like your serial number(SN:undefined)has already been issued an RMA.For your reference,the RMA n...

Israel RMA process - absolutely ridiculous

I'm writing this post because I honestly cannot believe that this is happening on a global scale and I want to understand how is this justifiable - Asus's RMA process in Israel is nothing short of a disgrace, and I've never dealt with anything like t...

Also having issues with the RMA Process

I did some Googling to see if others have experienced the same issue and was lead to this thread. I received the same message with my SN and RMA number shown as "undefined."ASUS Team, please help!Thank You

Replacement usb dongle

Blake@ASUS wrote:Hello ShadowNinja,I have replied you in PM.Thank you.Hi, I have the same question, because when im using my headset through the wireless dongle, sometimes I hear a buzzing sound depending on the position of my head, however this does...

Juli337 by Level 7
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PG279Q died out of warranty - options?

After 3.5 years of good service my March 2016 ROG Swift monitor died:1. Power LED will not light.2. Panel does not emit light.3. No OSD or any response to any switch.Troubleshooting notes:1. I have multiple units so was able to swap power supplies to...

Briala by Level 7
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RMA Damaged my device instead of repairing it

Hello.I have a GL704GV notebook I bought from US 1 year ago.(Serial number K3NRCV00U978117)For the first 6 months I had no major problems. Performance and stability was solid and I was happy with my purchase. However in February, my battery started d...

Madreno by Level 7
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