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ASUS Z690 Maximus Hero Motherboard Burnt with QCODE 53 and QLED Orange

maximumrog57
Level 7
So I purchased the ASUS ROG Z690 Maximus Hero and the GSkill DDR5 6000 CL36 Black combo from NewEgg and upgraded from the X99 MSI Gaming 9 ACK with following config:

  • Product Model: ASUS Maximus Z690 Hero Motherboard
  • BIOS/FW Version: 0803
  • CPU: I9-12900 K
  • Memory: GSkill Trident Z5 DDR5-6000MHz CL36-36-36-76 1.30V 32GB (2x16GB)
  • HDD: WD_BLACK™ SN750 NVMe™ SSD 1 TB
  • VGA: EVGA GeForce RTX 3070 XC3 GAMING, 08G-P5-3753-KR, 8GB GDDR6, iCX3 Cooling, ARGB LED, Metal Backplate
  • Power Supply: Corsair AX1200i
  • OS Version: Windows 10 Pro 64 Bit


I did upgrade the BIOS to 0803 and upgraded the ME and firmware listed on the support site along side whatever the armoury crate recommended on drivers, removed the old MSI drivers and enabled ReBar for the GPU, XMP II to get 6000 on the RAM and AI overclock on the CPU with UEFI Secure Boot and TPM 2 enabled.

Everything worked great for a day or two (no memtest done), I may have heard a clanky noise and assumed it was the fab clip from the air cooler being too close to the top case fan and chose to review it the next day after a full shutdown and restart.

Next day I get stuck on boot with QCODE 53 and QLED Orange (first time) and noticed a penny sized burn mark under the bottom right of the QLED, burnt to a crisp almost (top side, lot of soot) and melting the QCODE box a little. On documentation the error refers to incompatible RAM/wrong placement which doesn't make sense as it worked from initial boot, I'll admit I faced D6 errors because i had all peripherals hooked up on POST so with just the keyboard and mouse it worked and then with all items plugged in .

I have sent the mobo back to NE and waiting on a replacement. I concerned that this may happen again so wanted to check with everyone if they have any advice.

Attaching pictures for reference.

EDIT:
I also noticed that the specific RAM QVL is not listed on ASUS but GSkill , should I be concerned? Same for PSU...

Thank you!
AM
616 Views
132 REPLIES 132

The backwards one was made in Vietnam.

Cutsman
Level 7
Looks like Newegg restocked Hero boards today. I just ordered one so we'll see if it's fine or not!

Edit: Good news! Board came in without the defect! This one has a different looking capacitor but is fitted to the correct polarities. Yay!
| Intel Core i7 12700K @ 5.3 GHz | G.SKILL 2x16 GB DDR5 @ 6000 MHz CL36 | ASUS ROG MAXIMUS Z690 HERO | ASUS TUF Gaming GeForce RTX 3070 Ti OC Edition |

Cutsman wrote:
Looks like Newegg restocked Hero boards today. I just ordered one so we'll see if it's fine or not!

Edit: Good news! Board came in without the defect! This one has a different looking capacitor but is fitted to the correct polarities. Yay!


that’s wonderful, I’m hoping folks are starting to hear back from ASUS support or are able to repurchase with confidence. I ended up moving to a Maximus extreme, no regrets.