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ASUS ROG Zephyrus G15 keyboard problems

DigiMaster555
Level 7
My 2, W, S, X, Z, and Esc keys have stopped working. I've had to copy and paste "2WSXZwsxz" any time I want to type a message then delete the portions I don't need for it. I've even had to rebind controls in the games I play to work around it, please help me!
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Falcon2_ROG
Customer Service Agent
DigiMaster555 wrote:
My 2, W, S, X, Z, and Esc keys have stopped working. I've had to copy and paste "2WSXZwsxz" any time I want to type a message then delete the portions I don't need for it. I've even had to rebind controls in the games I play to work around it, please help me!


If you use an external keyboard, can these keys work normally?
If these keys can be used normally on the external keyboard, it means that there is a problem with the keyboard hardware of the laptop itself.
I would suggest you bring back your laptop to our service center.
The following is the contact information:
http://www.asus.com/support/Service-Center-All-Countries/
Also you can contact the local service center for help. The following is the contact information:
http://www.asus.com/support/CallUs#
Sorry for any inconvenience it may be caused.