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Asus rog theta 7.1 noise problem

Flobaz1302
Level 8
Hello, I just installed an Asus Rog Theta 7.1. I use Armory Crate with last drivers. I have a problem with small crackling sounds in my ears, small "tic" that appear only when I start or stop playing a sound with voices (for example on Discord when someone speaks with microphone, or if I play a youtube video, when I stop it I hear a "tic" in each ear. I can't find the cause of the problem.
Anybody could have an idea ? Thanks
3,057 Views
25 REPLIES 25

Nate152
Moderator
Hello Flobaz1302

Welcome to the ROG forum.

Is Armoury Crate updated to version 5.3.4.0?

Have you checked for updates at the update center?

pic - 97426

Hi,
yes of course all updates are already done.

I noticed that I can heard that sound when I change the volume during a video, earch positions of the cursors make the sound

Nate152
Moderator
How does things look in windows, I'm using the ROG Delta S Animate.

Pic - 97458

Have you tried running the windows troubleshooter and does it pick up anything?

Pic - 97459

In properties, does it show your device is working properly?

97460

Hello, I checked all of these, no problem is detected. I use defaut effets (if i turn off effects it is the same...), and the spatial sound is off

the only difference with you is for the format, I dont have 2 channels before 24 bit and 48 000 Hz

I have this headset and exactly the same problem. Not sure if It was from the beginning or came later (maybe a firmware issue ?)

I am pretty sure that is a firmware or software issue, in game I dont have this problem. I have all tried, maybe the actual firmware is not good, but what can we do to solve it ?

Nate152
Moderator
All looks good in windows.

In Armoury Crate, does turning off the compressor help eliminate the crackling?

Pic - 97519