Hello, I just installed an Asus Rog Theta 7.1. I use Armory Crate with last drivers. I have a problem with small crackling sounds in my ears, small "tic" that appear only when I start or stop playing a sound with voices (for example on Discord when someone speaks with microphone, or if I play a youtube video, when I stop it I hear a "tic" in each ear. I can't find the cause of the problem. Anybody could have an idea ? Thanks
No it doesnt work, I have already tried that (and with all options of armoury crate). I also tried to uninstall armoury crate and delete my headset from device manager, and re install all, but nothing work to eliminate these noises 😕
I have already tried to plug directly in the only usb C plug of my pc, and with the usb a adapter, in each situations it is the same problem. I noticed that if I turn on the virtual surround sound, the noise is less noticeable, but I think that this option is not good with the headset which is directly with a surround sound.
When playing games, I turn virtual surround on, when listening to music, I turn virtual surround off and use stereo.
One thing you could try is when listening to music or watching a video, set to stereo. Crank the volume of the player to 100% then control the volume with the windows volume.
Does this help eliminate the crackling?
Lowering the bit rate and sample rate might help with the crackling too.
I tested all of that, but nothing seems to work. Stereo mode don't change anything on the noises, it is the same with any value of bit and Hz. i dont understand if it is a physical issue with this headset or a software issue, because in game I dont have any problem, that is very strange. Is it possible to download another firmware ?
Tried with another notebook or PC? Same result across different USB ports?
Is it possible to share some screenshots of what's happening onscreen when the crackling occurs? Or a sound recording? (should be able to capture with a phone). Do you have other USB headphones, and if so, can you replicate the same thing?
Hi, yes is the same results with another usb, and the same with another PC. I dont have any problem with my old headset. I will try to capture the sound with a phone