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ASUS ROG Strix Z-590-E Gaming - Turning on XMP causes system instability.

completedbricks
Level 7
Hello,

Rather straightforward. Turning on XMP causes system instability and it will not stay on for more than a few moments before freezing and then crashes. Turning on XMP is the direct symptom that causes this, I have used Default settings to confirm this. I have also:

* Changed the RAM out for known good (and compatible RAM).
* Changed the CPU.
* Changed the motherboard (same model, different board).

The issue occurs without fail when I turn on XMP and I am desperate to know why. Updating the Bios or using the stock Bios makes no difference.

Hardware:
- CORSAIR HX 1200
- Asus Strix Z-590E Gaming
- Nvidia 2080Ti
- G. Skill Royal 4800Mhz 8 Gigs (Total 16 Gigs)
- Intel 11700K (I also tried a 10700K)

Please let me know if there is a known fix or cause for this problem

Thank you.
8,441 Views
6 REPLIES 6

RedSector73
Level 12
From the CPU, should be using Ram Slots 2 & 4, are you using 1 & 3 ?

escannihilator
Level 7
make sure you are using the newest bios, had the same problem when first installed it was running an older bios than actually what was on the support website. when i updated to the 0902(or now newer 1007) at that time the xmp2 worked and windows loaded up
ROG Strix Z590 E gaming WIFI
I7 11700F rocket lake 8 core
Vengeance Pro RGB 32 gigs CMW32GX4M2E3200C16
Asus TUF RTX4080 oc
LG 32" Class 4K UHD Monitor with Radeon FreeSync™ Technology
ACER Predator XB1 Series 28" TN 4K NVIDIA G-sync
LG 29" 2K Adaptive-Sync (Free-Sync) 21:9 UltraWide
Corsair M.2 MP510
Samsung 860 Evo 1 TB
CORSAIR iCUE H150i RGB PRO XT
Logitech G512
Corsair M65 RGB Elite
Logitech G633 Artemis Spectrum RGB 7.1 Surround Gaming Head

MeanMachine
Level 13
11700K officially supports up to 3200Mhz and you are using 4800Mhz OC RAM. What this means is there will be no XMP profile and no guarantee to obtain the rated frequency.
It will depend on the strength of the IMC on your chip as to what frequency you will achieve.
Your RAM at 4800Mhz do not appear on the MB QVL so they are not tested.

Return what you have for a single kit (2x8) at 3200Mhz.
We owe our existence to the scum of the earth, Cyanobacteria

My System Specs:

MB:ASUS ROG Crosshair VII Hero/WiFi GPU:EVGA GTX 1080 sc PSU:Corsair AX-1200i
CPU:
AMD R7 2700X Cooler: Corsair Hydro H115i Case: Corsair Carbide 780t

Memory:G.Skill TridentZ F4-3200C14D-16GTZR SSD:Samsung 500GB 960 EVO M.2


[/HR]

Alvez_ROG
Customer Service Agent
Hi
Please refer QVL as follow:
Brand Model name Capacity Speed Speed Side Chip Timing Voltage Slot
G.SKILL F4-4800C18D-32GTZR 2x 8GB 4800 4800 SS SK Hynix 18-26-26-46 1.5 1,2
G.SKILL F4-4800C18D-32GTRS 2x 8GB 4800 4800 SS SK Hynix 18-26-26-46 1.5 1,2
G.SKILL F4-4800C19D-16GTZR 2x 8GB 4800 4800 SS SK Hynix 19-26-26-46 1.5 1,2
G.SKILL F4-4800C19D-16GTRS 2x 8GB 4800 4800 SS SK Hynix 19-26-26-46 1.5 1,2

Sorry about the late replies guys, I had gone on vacation the day I posted this. Anyway:

RedSector73 wrote:
From the CPU, should be using Ram Slots 2 & 4, are you using 1 & 3 ?


Yes. Slots 2 and 4 are occupied. I have also tried single stick.

escannihilator wrote:
make sure you are using the newest bios, had the same problem when first installed it was running an older bios than actually what was on the support website. when i updated to the 0902(or now newer 1007) at that time the xmp2 worked and windows loaded up


Believe me, I tried that. It was the first thing I did after confirming the issue still persisted on the new mother board in its factory condition.

MeanMachine wrote:
11700K officially supports up to 3200Mhz and you are using 4800Mhz OC RAM. What this means is there will be no XMP profile and no guarantee to obtain the rated frequency.
It will depend on the strength of the IMC on your chip as to what frequency you will achieve.
Your RAM at 4800Mhz do not appear on the MB QVL so they are not tested.

Return what you have for a single kit (2x8) at 3200Mhz.


Hey, thanks for the point about the 3200Mhz rating by Intel. I mean it. However, G. Skill is telling people that the RAM should work on 10th and 11th Gen with no issue and that they test them at their marketed profiles (i.e. 4800Mhz) before leaving the factory. Since I have replaced this RAM and still have the exact same issue I am sort of at a loss. I did however find another gentlemen with the same issue who did a bit more testing than me and determined that the problem starts at 4000Mhz. He had a version of this RAM rated for even higher speeds, and I was able to replicate this exact same hard wall. When you attempt to go above 4000Mhz the profile fails and the computer will fail to post. Unless you do what I did in the OP and over volt it. Then it'll work for a while until the power demands exceed the profile's threshold and the computer crashes.

Ultimately the issue seems to be the power needs exceeding said threshold and crashing the computer.

What's causing this I cannot figure.

Alvez@asus wrote:
Hi
Please refer QVL as follow:
Brand Model name Capacity Speed Speed Side Chip Timing Voltage Slot
G.SKILL F4-4800C18D-32GTZR 2x 8GB 4800 4800 SS SK Hynix 18-26-26-46 1.5 1,2
G.SKILL F4-4800C18D-32GTRS 2x 8GB 4800 4800 SS SK Hynix 18-26-26-46 1.5 1,2
G.SKILL F4-4800C19D-16GTZR 2x 8GB 4800 4800 SS SK Hynix 19-26-26-46 1.5 1,2
G.SKILL F4-4800C19D-16GTRS 2x 8GB 4800 4800 SS SK Hynix 19-26-26-46 1.5 1,2


Hey Alvez, thank you so much for posting this. I wasn't able to locate that documentation in the manual and I want to confirm a few things:


  • Are you saying that only slots 1 and 2 are rated for RAM of this speed and not 2,4?
    * I confirmed that I am using the Model F4-4800C17D-16GTRS. Are you saying that only the 18D and 19D will work with this board?

I have a ROG Strix Z590-E and have XMP enabled with my Corsair Vengeance RGB Pro 4000MHz and it runs great. I think it's because your ram is 4800MHZ. IT's to much for the board.

Asus ROG Strix Z590-E
Intel I7 11700K
Corsair Vengeance RGB Pro 8x4 32GB
EVGA GeForce RTX 3060
Samsung 980 Pro 500GB M.2 NVMe
Samsung 970 EVO 500GB M.2 NVMe
EVGA SuperNOVA 80+ Gold 650W PSU
DeepCool Captain 240PRO RGB V2
Seagate 2TB HDD
HP 2TB HDD
Seagate EX 5TB HDD
Antec RGB Fans
2 GIM KB-14 RGB PC Light Strips
Thermaltake Versa N24
RCA 1000 Watt Surround Sound with a Onkyo 150W Sub
Logitech Wireless Mouse and Keyboard
Logitech F710
Vizio 50� 4K @120HZ