02-11-2022 10:25 AM
02-23-2022 09:16 AM
STARRAIN@ROG wrote:
Hi Mouser,
Does it only occurs on discord or also on other communication apps such as Microsoft teams?
Could you please update bios via EZ flash to see if it occurs on bios 2423 with bios all default settings and the Realtek Audio Driver V6.0.9088.1??
Thank you
02-28-2022 06:51 PM
03-12-2022 02:00 AM
03-13-2022 07:58 PM
03-13-2022 09:10 PM
STARRAIN@ROG wrote:
Hi Log!cal,
Thank you for your reply.
Could you please help to check if the issue still occurs on bios 1304 with bios all default settings?
Thank you.
03-14-2022 01:55 AM
03-14-2022 03:38 PM
STARRAIN@ROG wrote:
Hi Log!cal,
Do you enable Stereo Mix?
If yes, please disable it and then check discord and windows sound recorder again.
Thank you.
03-14-2022 08:10 PM
03-17-2022 02:04 AM
04-16-2022 04:13 PM
STARRAIN@ROG wrote:
Hi Log!cal,
I'm afraid our tech team cannot reproduce the issue with the devices at hand.
Do you have the issue since first build and install windows?
or does it occur after use the pc for several days? Was any settings different before and after you have the issue?
May I have more information about your audio settings?
Could you please help to use other drive to reinstall windows(or back up your personal files and then reinstall windows) to see if the issue still there without any settings changed?
Thank you.