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Asus dark hero startup issue ?

karlosfandango
Level 9
Hi all
I have a Asus Crosshair VIII DarkHhero ...with an AMD 5900X , 32gb of Gskils ram

Had a few times over last few months since recieving board where the system wont power on.
You press power switch on case and nothing .
You press power button on motherboard ...nothing ....and its lit up white ...all rgb is working ( on when powered off )
If i turn off PSU and back then power it back on ...system boots fine.
It can then be fine for say 4 weeks ...then happen out the blue again.
Was ok with old motherboard....so only things that have changed is MB and CPU.

Tried reflashing bios back to earlier version ...no different.
Had new graphics card since last time so rules that out.
Tried taking ram sticks out ...no difference.

Seems starnge how can run for weeks without issue ( but dont use it every day )

Im using an EVGA supernova 850W PSU.

Not major issue as all have to do is power off PSU and all good again ...but got to be something wrong.
Asus say sounds like something tripping PSU protection ...will have to try unpluging 24 pin and 8 pin cables next time , then plug back in to see if motherboard or psu .

Any help most appreciated.
Karl
624 Views
638 REPLIES 638

I dont remember if it was written about this earlier, but I noticed a pattern, if the start button on the motherboard lights up white after shutdown, then the computer will not turn on. If this button goes out after shutdown, then everything is in order.
Sorry for the English, Google translate is used.

HelHel wrote:
I dont remember if it was written about this earlier, but I noticed a pattern, if the start button on the motherboard lights up white after shutdown, then the computer will not turn on. If this button goes out after shutdown, then everything is in order.
Sorry for the English, Google translate is used.


Totally agreed, I can confirm that mine does the same.

Weird but I haven't had the issue reoccur since ROG Armoury crate had a bunch of new driver updates and App update. Been about 3/4 days now.

HelHel wrote:
I dont remember if it was written about this earlier, but I noticed a pattern, if the start button on the motherboard lights up white after shutdown, then the computer will not turn on. If this button goes out after shutdown, then everything is in order.
Sorry for the English, Google translate is used.


it was the same on my pc but after bios update to 3904 the POWER Led is now all the time on and its boot without problems.

Can more people test if Bios 3904 helps in resolving this issue or if it re-occurs?

JBROG87 wrote:
Can more people test if Bios 3904 helps in resolving this issue or if it re-occurs?


I have 3904 and it didn't solve the problem

I have still have no issue since Armory Crate app update and compnent driver updates on different items. Going on 5 days now. Also 3904 didn't change anything when I flashed earlier in the month.

D-Rocky wrote:
I have still have no issue since Armory Crate app update and compnent driver updates on different items. Going on 5 days now. Also 3904 didn't change anything when I flashed earlier in the month.


I just installed Armoury Crate and update all drivers (incluce component drivers).
Then just play game (Escape from tarkov), after few hours of playing I shutdown pc then the issue was there.
So no luck for me.

Using BIOS3904.

As written by someone before, Erp(S4+S5) is the only solution atm.*



Yes, I know a little bit off topic, but the Asus DH motherboard doesn't seem to be the only one with a serious problem.

I'm really thinking about swapping my board for another one.

My requirements:
- No active chipset cooler
- I need the same amount of USB as the DH board
- The board must have an amplifier so that I can operate my BD MMX 300 headset with an impedance of 600 ohms.
- It must have 4 RAM slots
- I need WiFi antennas to be able to connect bluetooth speakers

basi1990 wrote:
i'm really thinking about swapping my board for another one.


x570s-aero-g