Answer 1: Yes, i mean even if the computer is shutdown(with PSU connected), numpad light stays on and other part lights is off.
Answer 2: I dont know, because I updated before using the product.
Answer 3: Yes, keyboard FW update in device page and the items in update center all up to date.
Answer 4: Yes it still occur after update. i dont have connected to other computer because sometimes it happens sometimes it doesn't happen I can't wait for it.
Answer 5: Yes, i share it(my keyboard FW update and update center page) in this message.
Answer 6: My OS build is 22000.434.
Answer 7: I share you my serial number via PM.
Thank you.
Answer 8: Youre wellcome.
PS: There is a new update today and I just updated it. I will follow up, and let you know if the problem repeats.
Answer 5:
Answer 2: I dont know, because I updated before using the product.
Answer 3: Yes, keyboard FW update in device page and the items in update center all up to date.
Answer 4: Yes it still occur after update. i dont have connected to other computer because sometimes it happens sometimes it doesn't happen I can't wait for it.
Answer 5: Yes, i share it(my keyboard FW update and update center page) in this message.
Answer 6: My OS build is 22000.434.
Answer 7: I share you my serial number via PM.
Thank you.
Answer 8: Youre wellcome.
PS: There is a new update today and I just updated it. I will follow up, and let you know if the problem repeats.
Answer 5:
Hey man, firstly thank you interested with me. But my problem persists after new update. It's really annoying. The keyboard goes into power saving mode and the numpad side turns on by itself even though the computer is off. While I was at work, my wife called me because keyboard opened on its own. When it is turned on that way, the numpad keys do not press. i have added youtube link about my problem.
Video about my problem
https://youtu.be/PrChyidcO5U
Video about my problem
https://youtu.be/PrChyidcO5U
