I am looking for advice/experience regarding Claymore 2 keyboard. I bought 2 of them 1 year ago (1 blue, 1 red) at 2 weeks interval. So far, everything was OK.
Last week, the blue one "died". L, O and Fn keys suddendly stopped working => OK, unhappy but these things happen... => Back to the shop for warranty - Have to wait 3 weeks now...
Yesterday, the red one "died". 2 fulls rows of keys suddendly stopped working (QWERTY and the next one) apart from few keys (], end, page down, ...)
I am now very unhappy... These 2 keyboard were used by different people with completely different usage so it's not because of the way they were used.
I tried to reset the keyboard (Fn+Esc) for the red one, I tried updating firmware, testing on another computer, etc.... for both of them. Nothing worked
Anyone else experiencing such issue with Claymore 2 ? And found a solution may be ?
To be honest, I had terrible experience with ROG this last year: 1 Strix laptop under repair because of random BSOD when idle (fine in Turbo mode), now 2 Claymore dead... Considering the price tag and my previous experiences with ROG, I was not expecting this at all.
Unfortunately , for some odd reasons, Asus product have only 1 year of warranty in the Philippines, where I work since last year, and this issue happenned 2 month after the end of the warranty. If I would have purchased my keyboard in Switzerland, where I'm from and where I usually buy my product , I would have had two years of warranty, I'm really disapointed as, like you, I was not expecting this as ASUS ROG product allways have been of stunning quality and longevity, I'm still using a G752VS that performs quite well for his age.
If someone find a fix for this that would be awsome.