STARRAIN@ROG wrote:
Hi all,
I'm afraid it would take longer time to test and validate for AGESA update bios, and our tach team are working on it.
The estimated time is changed to the middle of August.
If there is any delay, we will keep you updated and please keep an eye on our official site.
Thank you.
Appreciate the update, not going to take it out on you here, but this entire situation surrounding the update support here is losing customers and destroying brand loyalty, and this is a flagship tier product nonetheless.
In general I only blame the managers and above, so no vitriol directed at public relations who can only send approved messages at approved times, and I have no reason to assume the coders/devs are making any mistakes here other than being demanded to cut corners for the sake of business.
This would be like apple withholding important security updates from their current pro max series iPhone while putting updates out for the discount SE model first and putting out vague appologies after far too much silence. The update being so slow to begin with is the real problem, but updating the lower SKUs first is just adding insult to the injury.
Again, the vitriol here isn't at all personally directed at you or anyone without the capacity to actually change this, but I do know that these types of complaints and feedback can eventually work its way up the chain so that's the goal here. Hope you personally have a nice day though
🙂
