02-25-2023 10:58 AM
03-01-2023 06:16 AM
03-01-2023 11:47 PM
03-02-2023 11:41 AM
Jiaszzz@ROG wrote:
Hello, all.
It is recommended that you refer to the support page for the ROG CROSSHAIR X670E HERO
and use the memory listed on the QVL list and install it in the recommended slots to ensure compatibility.
>> https://rog.asus.com/motherboards/rog-crosshair/rog-crosshair-x670e-hero-model/helpdesk_qvl_memory/
If you use the memory on the Qvl list and still have the blue screen problem when installed in the recommended slot,
please provide the.cmo file and the following information so that we can better understand the related settings.
- the brand and model name of the CPU, DRAM, GPU, and PSU currently installed
- the OS version and OS build
Thank you.
03-02-2023 11:45 AM
Soupladel wrote:
I have tried 0922 and Beta 0923 and both exhibit the exact same issue in that when i enable DOCP, the system becomes unstable and crashes when trying to load into Windows.
I am using Corsair Dominator Platinum 6000 32Gb (2x16) and the references for these is CMT32GX5M2X6000C36 which is on the QVL list.
I have these in the 2nd and 4th slots, or A2 and B2 as per the manual.
the rest of my specs are Ryzen 9 7950x, Aus TUF OC 4090 for the GPU and the PSU is the Corsair HX1000.
I am using Windows 10 21H2 (Build 19044.2604)
I can't seem to attach the cmo file as requested, but i have attached a screenshot from Hardware info for another reason, specifically that despite having a reasonable handle on what and how the C-State limiter is and how it operates, my system NEVER boosts beyond 5.5GHz regardless on how many cores are in use. Prior to the introduction of the C-State limiter, my system would boost to beyond 5.5Ghz but i couldn't stay on that version because I got the 4090 and also experienced memory instability issues until i arrived at BIOS version 0805 and my system has been relatively solid.
Unfortunately I have seen similar screenshots and videos from other owners of this motherboard that exhibit boosting behaviour which matches with my understanding of the C-State limiter, which is when 4 cores or less are active, boost speeds will be around 5.7GHz. I realise this isn't directly connected to the memory instability issue, but it does lead me to have concerns that there may be an issue with my board when you couple both issues together
03-04-2023 08:53 AM
Jiaszzz@ROG wrote:
Hello, all.
It is recommended that you refer to the support page for the ROG CROSSHAIR X670E HERO
and use the memory listed on the QVL list and install it in the recommended slots to ensure compatibility.
>> https://rog.asus.com/motherboards/rog-crosshair/rog-crosshair-x670e-hero-model/helpdesk_qvl_memory/
If you use the memory on the Qvl list and still have the blue screen problem when installed in the recommended slot,
please provide the.cmo file and the following information so that we can better understand the related settings.
- the brand and model name of the CPU, DRAM, GPU, and PSU currently installed
- the OS version and OS build
Thank you.
03-07-2023 01:40 AM
Jiaszzz@ROG wrote:
Hello, all.
It is recommended that you refer to the support page for the ROG CROSSHAIR X670E HERO
and use the memory listed on the QVL list and install it in the recommended slots to ensure compatibility.
>> https://rog.asus.com/motherboards/rog-crosshair/rog-crosshair-x670e-hero-model/helpdesk_qvl_memory/
If you use the memory on the Qvl list and still have the blue screen problem when installed in the recommended slot,
please provide the.cmo file and the following information so that we can better understand the related settings.
- the brand and model name of the CPU, DRAM, GPU, and PSU currently installed
- the OS version and OS build
Thank you.
03-07-2023 06:03 PM
Soupladel wrote:
I find it remarkable that after initially replying, this thread seems to now be ignored by Asus...
03-08-2023 07:49 PM
Soupladel wrote:
So the question is, do i assume that my Motherboard is faulty and arrange to RMA it with the retailer i bought it from?