Same error here, Maximus XI Extreme + Asus Geforce RTX 2080 Ti DUAL OC
Clearly they are no longer supporting the software I submitted a ticket and got no response there either.
This is just one of the problematic software they use as marketing hype but doesn't work worth a ****.
The same motherboard won't fast charge my phone over USB C support says install AI charger after I had explained I had installed it and it didn't work.
It's literally useless software that shouldn't be needed to begin with. The port should support the proper voltage and amperage without the need for it.
The fact that it doesn't means it never will. Classic bait and switch. If it works for some and not others it is clearly a defective board but not available for RMA. The only recourse is to return it or buy another brand.
The bottom line, It's not just Asus, MSI & Gigabyte software is crap too I know I've tried them all, if you are buying a motherboard for what the manufacturer's software can do for ya, you made a mistake and sadly if we are expecting everything to work as advertised be prepared to forget that too.
| Ryzen 9 3900X | ASUS ROG C8H | Trident Z Neo 4x8 3600 C16 | EVGA RTX2080Ti Ultra | EVGA Supernova 1000 G2 | Corsair 1TB MP600 (OS) & Samsung 970 evo 1TB M.2 (Games) | Custom Enthoo Luxe | EK-Quantum (CPU & Mobo) | Hydro Copper (2080Ti) | Custom external loop w/Phoyba Xtreme Nova 1080 |