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System Service Exception BSOD During Windows 11 23H2/24H2 Installation

Asif-Shakir
Level 7

Hello Community,

I initially had a WD PC SN740 2TB NVMe SSD pre-installed in my laptop, but I faced random BSODs and couldn't install or recover Windows 23H2/24H2, even using Asus Cloud Recovery.

To troubleshoot, I replaced it with a new Samsung 990 Pro 2TB, but the same issues persisted. Finally, I switched to a Samsung MZVL2512HCJQ-00BH1 512GB (used), which allowed me to install Windows 23H2, but 24H2 still fails.

Interestingly, both the SN740 and 990 Pro work as storage drives, but Windows refuses to install on them.

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1 REPLY 1

Silent_Scone
Super Moderator

Hi @Asif-Shakir 

It doesn't sound like the storage device is the root cause, are you able to list your full system specs?

9800X3D / 6400 CAS 28 / ROG X870 Crosshair / TUF RTX 4090