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RIVBE + WD hdds issues

Karlsson
Level 7

‎02-17-2014 12:23 PM - last edited on ‎03-05-2024 11:33 PM by Community Admin

Hi guys, I am putting together my new computer and prior to transferring my data to the new hard drives I always test to check they are healthy. The new drives are 2 WD2002FAEX-00MJRA0. Turns out that when I pass WD data lifeguard diagnostics under DOS, both drives randomly, not always, show an busy timeout error (0134). I did the same test in my former computer, Abit IP35pro, with same result. Doing further testing I have come to realize that this happens in AHCI mode, but in IDE mode they show no error (both computers). Also in the asmedia controller of the RIVBE they show no error. I wanted to see if this was a general issue with all the WD drives, but looks like it's not, as a WD raptor in the Abit in AHCI mode tests perfect. So it looks this happens with this particular mode with Intel controller in AHCI mode. Has anyone seen this? Can anyone test if they have the same drives? What is your opinion, should I be concerned? Thank you all
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ChiefZeke
Level 10

‎02-17-2014 01:02 PM

Have two each WD2002FAEX-007BA drives - running in AHCI - no problems since installation two plus years ago. System particulars in sig.
Lian-Li PC-A77F Full Tower case
PC Power & Cooling Turbo-Cool 1200 ATX12V & EPS12V PSU
ASUS Rampage IV Extreme LGA 2011 X79
Intel Core i7-3960X 3.31 LGA 2011 CPU
Intel RTS2011LC Liquid Cooling Solution
Kingston KHX24C11T3K4/32X (quad 32Gb memory kit) 2 each
ASUS Radeon HD7970 DirectCUII 3Gb GDDR5 PCIe 3.0 x16 Video Card (two in CrossfireX Mode)
Western Digital Cavier Black 2Tb SATA III 6.0GB/S
OCZ Technologies Vertex 4 SATAIII 6Gb/s 512Gb SSD
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Karlsson
Level 7

‎02-17-2014 04:19 PM

Thx for your input. Have you tested with dlgdiag for dos?
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ChiefZeke
Level 10
In response to Karlsson

‎02-18-2014 01:12 PM

Karlsson wrote:
Thx for your input. Have you tested with dlgdiag for dos?


No, I have not - no need to as no problems experienced.
Lian-Li PC-A77F Full Tower case
PC Power & Cooling Turbo-Cool 1200 ATX12V & EPS12V PSU
ASUS Rampage IV Extreme LGA 2011 X79
Intel Core i7-3960X 3.31 LGA 2011 CPU
Intel RTS2011LC Liquid Cooling Solution
Kingston KHX24C11T3K4/32X (quad 32Gb memory kit) 2 each
ASUS Radeon HD7970 DirectCUII 3Gb GDDR5 PCIe 3.0 x16 Video Card (two in CrossfireX Mode)
Western Digital Cavier Black 2Tb SATA III 6.0GB/S
OCZ Technologies Vertex 4 SATAIII 6Gb/s 512Gb SSD
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HiVizMan
Level 40

‎02-24-2014 12:43 AM

It could just be that the tool you are using has issues with the bios? I have not used WD mechanical drives for some time so not able to do a test for you.
To help us help you - please provide as much information about your system and the problem as possible.
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Karlsson
Level 7
In response to HiVizMan

‎03-09-2014 03:36 PM

I think it could be some incompatibility between WD diagnostics tools and the drives or their firmware under the above mentioned circumstances, as it happens in more than one computer. I have opened a support cause with WD but I am having real difficult time to get someone to give me some actual support to analyze this issue. Also considering that this could be a bug on their software or firmware.
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