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Problems with X870e Hero motherboard and EXPO profiles

CptMario
Level 8

Hi! I made a video of the problem im experiencing and a temporary fix. Maybe someone will find this post useful,  I hope someone from ASUS sees this and updates the BIOS with these fixes or provides some technical support in the comments below. Its very frustrating dealing with this and this is not the first time im having issues with asus motherboards. Thank you, please watch the video.   https://youtu.be/H8FdNK10H2w?feature=shared 

My PC:
Ryzen 9 7950x3d
X870e hero
64 gb  ram - G. Skill Trident Z5 Neo 2x32 GB Model: F5-6000J3040G32GX2-TZ5N
RTX 4080 super Suprim X
x2 NVME ssd 990pro 1 tb and 4 tb both working fine

 

Win 11 64bit pro

9800X3D / RTX 5090 / X870e Hero / 64 GB DDR5 @ 6000 MHz ~ Expo Tweaked
65,510 Views
206 REPLIES 206

Hi. I'm seeing lots of people having issues with Asus Motherboards and EXPO profiles. I'm thinking of building a PC with the following components:

CPU: Ryzen 9 9950X

MoB: ASUS RoG Crosshair X870E Hero

RAM: G.SKILL Trident Z5 Neo RGB 6000-30CL

I have some doubts and questions for you:

1. Do you recommend me switching to another Motherboard manufacturer? Which one would be better to replace the one I selected?

2. Is the G.Skill Trident Z5 Neo RGB a good choice? Or better to choose Corsair Vengeance, or Dominator, or another one?

3. What SSD would you recommend me to get?

Thanks!

The Hero is awesome for memory OC, the only enhancement in the range would be the Apex or X670 Gene which is 1 DPC.

The Nero kit is fine, GSKILL binning is usually the best.

SSD depends on budget.

Daily profile 6400MT / 2200FCLK 

9800X3D @ 5.533GHz 1.18v

Silent_Scone_0-1742625364728.png

 

 

9800X3D / 6400 CAS 28 / ROG X870 Crosshair / TUF RTX 4090

Jiaszzz_ROG
Customer Service Agent

Hello @Khaledalshafi 

Thank you for your response. After once again reviewing the entire discussion thread and related replies, I would like to clarify the following:
The original post discussed a scenario where QVL-listed memory was installed and EXPO overclocking settings were enabled.
In this case, toggling the Memory Context Restore option (enabled or disabled) was necessary to boot into the system, but the overclocking settings were applied correctly. Without toggling Memory Context Restore, the system would fail to recognize the boot drive and could not boot.
And our engineers conducted similar tests but were unable to replicate the issue.

In your situation, may I confirm if toggling Memory Context Restore (enabled/disabled) allows you to boot into the system and whether the memory performs stably under EXPO settings?
If the issue is simply unstable memory overclocking causing boot failure, we recommend cross-testing with memory listed on the QVL, as your current installed "CMT64GX5M2B6000Z30" is not listed on the ROG STRIX X870E-E GAMING WIFI QVL.

Thank you.

TheJeroen
Level 8

I'm super interested in this issue. Got a x870e incoming with 2x32GB Neo's.v Using multiple SSDs.

@Zamzon69 I would skip M.2_2  and M.2_3: using these slots disables the second PCI slot and makes the 1st  run in 8x mode. I'm curious what happens if you move that ssd to M.2_4 or M.2_5, which is pci 4.0 anyhow, same like your SSDs.

@CptMario, @A55A1LANT, do you have SSD inM.2_2  and M.2_3? Did you test the suggestions of @Jiaszzz_ROG or test the latest bios 0701 (https://rog-forum.asus.com/t5/amd-600-series/x670-resource/m-p/1055351/highlight/true#M7740)

Good luck guys, if you found a fix, please post here. 👍


Well this is very interesting......

 

I can confirm with the BIOS link posted, I have updated my BIOS from 0606 to 0701, and for ME it seems to be working on EXPOI with my primary drive in M.2_2 and second drive in M.2_4. It won't boot on EXPOII however, but i'm happy that it's at least working on one EXPO profile and boots with the RAMs advertised timings and speeds. 

Win!

Where did you find BIOS 0701 I don‘t find it on the official Asus MB driver site?

Okay, but is that an offical Asus BIOS or what?

Of course, latest 606

Okay, I removed the SSD from the M.2_2 slot and used slot 5. I have now also replaced the RAM. I have now bought compatible Corsair RAM (RAM 64GB (2x32GB) 6000MHz CL40 (CMT64GX5M2B6000C40)) and inserted it.
And who would have thought it, the problem persists. At least the RAM problem. The SSDs are both running smoothly so far.

If I do not activate a RAM profile, the computer starts up relatively quickly.
However, if I activate a RAM profile, it gets stuck in error code 15 for two minutes at startup and then starts.
The debug LED then jumps back and forth between different values 33,38,40, 34, 41 and so on (it also does this when starting in the default settings!).
Honestly, I'm pretty disappointed to find such glaring errors on a motherboard in this price range. I upgraded from an older generation Hero mainboard to this version and am absolutely disappointed.