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Problem and need help (Asus Heros 7 and GTX 980 Matrix)

Daakutenshi
Level 8
Hello all !. I would like to requiere the help of all person if possible since im at the limit of my knowledge and don'T know what to do anymore.

(My main language is french, if something is not clear, ask i will try to make sure it's ok)

My brother bought a new PC (complet) and i did help him whit the part and everything.

MainBoard : ASUS Maximus VII Hero ATX LGA1150 Z97 3PCI-E16 3PCI-E1
CPU : Intel Core i7 4790K Unlocked Quad Core HT 4GHZ/4.4GHZ
RAM : Corsair Vengeance Pro Gold 16GB 2X8GB DDR3-2400 CL11 1.65V
Power : 1200 antec true power quatro
Graphic Card : Asus ROG GTX 980
Cooling : Corsair H100 (liquid cooling)
Case : Cooler Master HAF 942
SSD : OCZ 120 Go (sorry blank for the type, im at 800 KM from him atm)
4 other HDD, from 1 to 2 TB each
a DVD player
SOND : asus xonar pheobus
Keyboard : Logiteck G19


Here is the deal. Once we recive all the part, we mount the beast. I have been in IT field for over 10 years and already own a Asus mobo OC and all the gear and it's working flawless.....

After we finish mounting his beast, we install windows. Test each component (memtest, Prime95, GPU bencher) and everything was working correctly....

Then we start installing different program like AI suite 3,aida64, the software that came with the Graphic card... well everything.
I then try to use AI suite to bring the OC, witch it did....

but here is all the probleme : THE PC IS COMPLETELY INSTABLE, OC or not (stock).... we have alway these random crash, from the nvidia driver to crash, to the motherboard saying Reset to device, \Device\RaidPort0, was issued. To sundently computer FREEZE completely but the sound still work flawless...

and it's happen when we are on chrome, when we are doing nothing... when we are playing game like The Witcher and some low game like Diablo 2.

All these crash seem random, and no mather how many think i try (sfc /scannow, chkdsk /r /f... testing each component individualy. OC and NOT OC the rig) these crash alway happen.

Last think i try today was to shut off the TDR via the Registry for stopping the nvidia driver to crash (Btw before you ask we have try all drivers since the 980 came out to today :S) and even them, Nvidia driver don'T seem to crash but the RaidPort crash (was still before)


Im all open to do anything, i reformat that pc many time also....

is there a precisely order i need to install all ?
do it's seem like a software or hardware probleme ?

Any of you have probleme like that ?

we recive the PC on May 04, 2015 and we pay more that 3.5K for it... and right now my brother only think of a Axe and his pc in the wood....

The wrost is that yesterday night we play for what... 5-6 hours strait whitout any probleme... and this morning it crash 4-5 time in 15 min.

So, to all of you, shoot me your idea please. I will try everything even it's it seem stupid i don'T care. I have reach my own limit as to be able to solve that by myself and people in the small town we are don't have any idea

thanks for all the help you can provide me

you can reach me here by answering that post, or by email at : maxime.poirier@hotmail.com
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10 REPLIES 10

Melkor
Level 7
Hello,

Go to http://nvidia.custhelp.com/app/answers/detail/a_id/3698 and download hot fix driver - this driver includes the same fixes which were part of our previous 353.38 hotfix driver release:

Chrome Crashes/Freezes/TDRs
Delays when starting or switching apps & games with GSYNC enabled