cancel
Showing results for 
Search instead for 
Did you mean: 

NEED HELP!! Neither usb port nor touch pad works

Stephilosophy
Level 7
Hi

I just bough a GL552VW and it was preinstalled with Win10. Due to some reasons, I need cleaned the hard drive and installed a win7.

As I finished installing a clean version of win7, I can't use the touch pad and the usb ports don't work neither. So I have no access to a mouse-alike functionality.

On the ASUS website, they only provide drivers for win10. What can I do???

Thanks in advance.

Steph

NOTE1: I have tried their smartGesture driver for win10, but I got message like the following:
"A part of the setup did not finish as expected." and the whole setup process rewound.
1,209 Views
0 REPLIES 0