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External subwoofer problem

Cucur
Level 7
Ok I can't seem to find anything about this on other treads so I will ask it here

I just got my G56JR for about a week now. For the first few days, the external subwoofer didn't really give a strong audible bass. Few days later, the subwoofer doesn't even seem to work anymore.

Is this a software problem or is it a faulty subwoofer? How can I fix this?
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kkn
Level 14
notebook section