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CPU utilization peaks and locks system - intermittent problem

neoxaero
Level 7
System Specs:
Maximus V Extreme
i7 3770k @ 4.2g
8gb PC2600 ram
OCZ Vertex 4 SSD in Raid 0
Asus GTX680

Issue:
Windows will randomly start freezing up. When I check the Task Manager I can see that all the cores on the chip will jump up to 100% utilization. The computer will lock up during this time. The computer will recover after 2-3 seconds and will work okay for 4-5 seconds and then the cycle repeats.

I don't see any processes that are using the CPU time. I'm honestly at a loss. I thought the issue was because I was not running a legit copy of Windows. I've since remedied that situation but the problem persists.
I'm running a fresh install of Win 7 Pro 64bit with all the most recent drivers installed.

I haven't found any consistency on when the issue happens. Some times I'll go days without the problem showing itself.
Other times it'll happen 2-3 times in an 8 hour span. After rebooting the machine the issue goes away. I'm assuming its software related since this does not happen when I'm running Ubuntu on this machine.

The issue gets worse the lower the clock on the processor. When I have the chip down to 3.5ghz the computer becomes completely unresponsive for much longer stretches of time

Anyone have any thoughts on this issue? I've had this problem for going on a year now and I'm getting pretty tired of it. The last intel based system I built years ago had similar goofy quirks with it. I've never had any issues like this with AMD setups 😞
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10 REPLIES 10

nikosa43
Level 12
Hi there, there is no chance for this problem to be caused by hardware. There is some activity by s/w running in the background. Because you said that one suspect was a non legit win version, from my side I suspect that other non legit things running on your computer. So if you want to get rid of the problem IMO, the thing you have to do is simple. Leave only your system disk connected to the system, make a secure erase, make a fresh installation of a legit win OS and do not install anything except drivers from your ASUS CD. NOT even antivirus s/w. Turn off the scheduler task from administrative tools--->services and run your computer for a few days. Don't fool yourself that someone give away s/w and games for free because he is a good samaritan, the majority of them are full of viruses and malicious s/w. I bet you will not face the same problem again 😄

nikosa43 wrote:
Hi there, there is no chance for this problem to be caused by hardware. There is some activity by s/w running in the background. Because you said that one suspect was a non legit win version, from my side I suspect that other non legit things running on your computer. So if you want to get rid of the problem IMO, the thing you have to do is simple. Leave only your system disk connected to the system, make a secure erase, make a fresh installation of a legit win OS and do not install anything except drivers from your ASUS CD. NOT even antivirus s/w. Turn off the scheduler task from administrative tools--->services and run your computer for a few days. Don't fool yourself that someone give away s/w and games for free because he is a good samaritan, the majority of them are full of viruses and malicious s/w. I bet you will not face the same problem again 😄


You're making a pretty large assumption that is wholly incorrect.
I have a legit copy of Windows, on a fresh install.
The only thing that I've installed on the system are the drivers directly from Asus' webpage, Mechwarrior Online and Teamspeak 3.

HiVizMan
Level 40
Since you now have a legit copy of windows, may I suggest that you do a fresh install of your OS. What you have described is not hardware in my view.

A clean install will remove the software issue.
To help us help you - please provide as much information about your system and the problem as possible.

HiVizMan
Level 40
When did you update the BIOS last?
To help us help you - please provide as much information about your system and the problem as possible.

neoxaero
Level 7
I'm running the 1604 bios at the moment. I'll update to the 1802 bios and see if that'll make any difference

HiVizMan
Level 40
OK will check back later.
To help us help you - please provide as much information about your system and the problem as possible.

I updated the bios and still no dice.
I'm running everything at stock settings to rule out any possible OC issues
Fresh install of windows 7 pro with all drivers up to date from Asus' website

I'm completely at a loss here. I'm starting to think this is being caused by a hardware issue of some sort. I'm mulling over swapping my GTX680 in to my old gaming rig and see if the problem happens on there.

HiVizMan
Level 40
Do that and see if it makes any difference - there are other steps that we can take once you report back. I will check back later today.
To help us help you - please provide as much information about your system and the problem as possible.

neoxaero
Level 7
It will likely be a couple of days. The issue is intermittent so I'll have to wait for it to happen again.