BSOD after BIOS update & Overclock

[rageaster]

Hey everyone, I’m in desperate need of help and I honestly don’t know where to turn. I can only hope someone here will be nice enough to lend a helping hand…

So a few days ago I updated my ASUS bios to the October 2023 version. It seemed to have changed some settings around in my BIOS so I enabled DOCP and went about my way. Well soon after I did a benchmark on User Benchmark which recommended I OC my 2080 Ti OC. So I used MSI afterburner and sure enough I got a blue screen. I reverted the settings back to default and uninstalled the application and I’m still getting the BSOD. The part that trips me up is that the BSOD says Memory Management nothing about the GPU. 

I’m now currently running Memory Management Diagnostic from Windows at 80% no issues. I’m so lost I’m not really sure what else. Following some Google search’s I’m going to attempt to finish scanning for viruses and malware after… unfortunately I keep getting the BSOD before the scan completes 😔. 

Does anyone have any idea how I can fix this and get my computer stable again? Besides my occasional gaming and stuff my girlfriend relies on my computer for her homework and she depends on it. I feel like a dumbass for following YouTube videos wish I had left the system alone 😢

AMD Ryzen 9 3900X 3.8 GHz 12-Core Processor, board Asus ROG Strix X570-E Gaming ATX AM4 Motherboard, memory Corsair Vengeance RGB Pro 32 GB (2 x 16 GB) DDR4-3200 CL16 Memory

[Silent_Scone]

Hi @rageaster 

Firstly, can you confirm the CPU, board and memory kit? These types of issues are hard to diagnose vicariously, even more so without the needed info 👍

Please also confirm that after clearing the CMOS, you are not applying DOCP or adjusting any UEFI parameters before testing stability.

[rageaster]

Hey Silent thanks for responding. CPU isAMD Ryzen 9 3900X 3.8 GHz 12-Core Processor, board Asus ROG Strix X570-E Gaming ATX AM4 Motherboard, memory Corsair Vengeance RGB Pro 32 GB (2 x 16 GB) DDR4-3200 CL16 Memory

my memory I have 2 slots other 2 are just the RGB I didn’t think more RAM would be necessary unless you think I should upgrade it. Don’t mind. 

I put the settings back to Auto under AI tweaking and I’m going to test. I don’t know about clearing the CMOS. I ran sfcscan and chkdisk. The sfcscan did find some files that were corrupted and it said it fixed them. I’m looking forward to testing tomorrow to see if I have the BSOD. Thanks. 

[rageaster]

Hi so I seem to be running stable for now on auto but I’m not sure if it was the DOCP or something else. How can I put it back to DOCP with optimal settings for my BIOS? 

[Silent_Scone]

If the system is now stable then it's undoubtably due to memory. What did you mean by "the other two are just RGB"? Do you have the memory blanks installed?  

Have you tried removing these? Ensure the memory is in slots A2 and B2, renable DOCP and run Karhu RAM Test or TM5 from the operating system.

[rageaster]

Yeah so before the BIOS update I was running DOCP suggested settings from the BIOS with no issues. It moved it to auto for me after the update so I put it on DOCP and it looks like that’s what caused the issue. I was also trying to over clock my GPU which is why I couldn’t tell where the problem was coming from. 

Given the error code said memory management I figured the RAM was the culprit. 2 of my ram units are RGB RAM sticks only the other 2 are the actual RAM. Would my system benefit by adding 2 more actual sticks? 

I’m pretty sure the RAM is in the right slots but I’ll make sure. How do I know which is A2 and B2 off the manual? 

What will Kahru RAM tell me after enabling DOCP? I’m going to do it. 

Really appreciate your help with all of this!

[Silent_Scone]

It seems like the memory OC was more stable on the previous UEFI. You can try removing the memory blanks to see if this helps, they certainly won't be aiding stability when overclocking. Alternatively, you can roll back to the previous BIOS using USB Flashback if not wanting to tune manually.

Do not add more memory to the system. Combining / Mixing multiple memory kits is not supported by the motherboard or memory vendors. Memory kits are binned in the density in which they are sold.

[rageaster]

I want able to run Kahru (needed a license to run) but I’m currently running Memtest86 free and I’m not seeing any errors so far if anything pops up I’ll let you know. I think you’re right about the previous version running more stable OC. For my RAM it’s 3200mhz but the DOCP defaults to 3600mhz. Will that be fine? 

My plan was to buy 2 more 16gb each kits for a total of 64GB of the exact same RAM. I know it might be overkill but if it results in smoother system I’m all for it. Computer seems to be slowing down as more and more updates come out. You know how it goes. 

I wanted to try optimizing my system the best possible since I built it in 2020 so I was going to OC the GPU. Anything you recommend using there? I was trying out MSI Afterburner scan mode but also heard the GeForce experience comes with a utility to OC? I have the 2080 TI OC 11GB

Truly appreciate your help with all this brother you’ve been a life saver. Thank god for people like you Scone.