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Asus Rampage IV Extreme USB Problems

titAnIuM_
Level 7
I´ve created one topic about my motherboard ( Asus rampage IV extreme ) and i´ve being experiencing some dificulties, the motherboard shuts down the USBs ports randomly ( 3.0 and 2.0 ), the 2.0 usb ports function for a while when i´ve restart the pc but the 3.0 don´t, only pluging again. I´ve tried to update my BIOS and i´ve changed my keyboard and mouse, i´ve tried to change my processor coler as well, the video card, clear CMOS, and to reinstalll the windows 8, but the problem persists and no one know how to help me. What can i do ?
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16 REPLIES 16

titAnIuM_
Level 7
No he hasn't pm me yet

HiVizMan
Level 40
OK give him a day or so. He will respond.
To help us help you - please provide as much information about your system and the problem as possible.

titAnIuM_
Level 7
Until now nothing men

HiVizMan
Level 40
Have resent the request for him to contact you.
To help us help you - please provide as much information about your system and the problem as possible.

I am also having this issue and have been unable to get any info on it as well. Please let me know if you hear anything. I had windows 7 on this system before with no issues so I am wondering if it has something to do with windows 8. The problem dint start until I bought and hooked up my razer mamba mouse.

Mnngopurple
Level 7
This problem is epic.

It's so hard to explain and impossible to replicate.

Naturally you think it's broken devices, so replace them.

I've lined up all the keyboards and mice that I've had issues with on the Rampage IV Extreme. It's about one thousand dollars worth.

Mice: 2x Razer Manba, 2x Logitech G700s
Keyboards: Logitech G15 mkII, Ducky Shine 3 (blue), Ducky Shine 3 (brown), Razer

Those 4 mice have wireless and wired. The USB issue is across all.

Thinking to cancel the upgrade to Rampage V Extreme.

titAnIuM_ wrote:
I´ve created one topic about my motherboard ( Asus rampage IV extreme ) and i´ve being experiencing some dificulties, the motherboard shuts down the USBs ports randomly ( 3.0 and 2.0 ), the 2.0 usb ports function for a while when i´ve restart the pc but the 3.0 don´t, only pluging again. I´ve tried to update my BIOS and i´ve changed my keyboard and mouse, i´ve tried to change my processor coler as well, the video card, clear CMOS, and to reinstalll the windows 8, but the problem persists and no one know how to help me. What can i do ?

I can confirm none of these issues have been present on the Sabretooth X79 (4820k)... maybe that's a better option in the future?

To help narrow it down, how about if you were to put in an extra USB3 card - do the ports on that lock up as well?

If they do it's a BIOS level issue, if they don't then it's an issue with multiple of the usb controllers working together....

(Mouse: Logitech G700s, KBs: Razer Deathstalker/Ducky Shine 3 Brown..)

Also what about if it is a power supply issue? Perhaps there is not enough current available from the PSU on the 5v rail causing these issues?

Just some food for thought..