Asus Maximus VIII Hero boot issues

[Maalur]

Im sorry for my bad English but this is my last try. After that I send the mobo back to Asus (if its the mobo).

So I orderd a PC for about 2500$.
This contains:

Intel Core I7 6700K
Asus Maximus VIII Hero
Gigabyte G1 Gaming GTX 980 ti
Ekwb Predator 240
BeQuiet Straight Power 10 Cm
Samsung SSD 850 EVO
Windows 10
NZXT H440 Black/Green
HyperX 2x8GB 2666
WD Green 3TB


Last Friday I started to build it.
First I installed the PSU and the Drives. Then I mounted the backplate of the predator 240 to the mobo. After that I installed the Predator in the case. At this point the first fault happened. My sister was helping me to install the Predator. The cooper block was yer not mounted. My sister turned the case on the side and the cooper block felt on the mobo. After that we onstalled the rest. Then the second fault happened. I installed the radiator of the predator (BTW its my first build) at the top so I could not see the power connection for the cpu and forget to connect it. After some hours of trying I then replaced the radiator to the front and i connected the 8pin power for the cpu. The PC bootet normal and I installed windows on my ssd. Also I runned the Asus pc optimization programm Dual Intelligent Processors 5 and made the 5-Way optimization. This overclocked my cpu to 10% (I dont know how much this actually is but every time the pc booted,there was a message 10% overclocking). The Programm testet also 12% and reached 78 degrees. After that I rebooted the pc. I installed a few more programs like steam, uplay, teamspeak, chrome... And Guild wars 2. Then I configuerd the pc and wanted to start Guild wars 2. After the game loaded I played 20 seconds and then changed maps after that I clicked out of the game and did some more configurations (I dont know if the game was the problem). But when I clicked back in the pc shuts down and wont reboot. On the Asus board is a code which shows some information. This code is like the beeping in other Mainboards. I cleared my cmos once but nothing happend (BTW the code is always 00 what means "not in use") then I pressed the clr_cmos button about 5 seconds and it worked. It showed some normal codes. After 10 seconds of booting it died. I tryed some more times to clear the cmos. I took also the battery out. Now I tried to remove all the components. At the moment the only things connected to the Mainboard are the cpu and the predator. But still no error code that theres no ram. It shows still 00. And sometimes it dies after 10 seconds and restarts at the same moment. But some times it also just runs in that undefined state. And sometimes when I press the start button on the mobo not even the fans or leds turns on.

So thats my history XD hope someone is reading this to the end. Oh and I also do not have any measure devices and I need the pc.

[Nate152]

Ok great !

No I wouldn't try the beta version, if you updated it and you're sure it was successful then yeah we need to look at your hardware.

Code 00 can be one of three things cpu, mobo or psu.

If you have access to another psu it's what I would try next.

If you still get code 00 with another psu then we got it narrowed down to the cpu or motherboard.

[Maalur]

Okay thank you.

I do not have another PSU at the moment but i can take one tomorrow from the office if they got one which fits.
Can i do something else if they dont have one? Or do i have to send all three parts back to check them?

And what will happen if i try to clear the CMOS again? Im still hoping i can fix it like this. xD

[Nate152]

Nothing will happen if you clear the cmos it just resets the bios to defaults, you can try clearing it as many times as you like. I usually like to hold the button in for 3 seconds then try booting.

Are you still getting code 00 with no ram installed after the bios update? Double check the 8 pin cpu power cable is fully seated and connected to the motherboard.

If we can't get you going with another psu then to save time I would rma both the cpu and mobo.

What psu from the office will you be testing with?

[Maalur]

I dont even know if we have a PSU that supports EATX or ATX on the office but i dont think so.
Do you unplug the power if you clear the CMOS? I did it so maybe this is wrong and i made it wrong?

[Nate152]

Turn off your pc, let the psu switch on then clear the cmos for 3 seconds.

Double check the 8 pin cpu power cable is fully seated and connected.

If the psu is too low of wattage it may not work and coming from an office I might be a little weary of trying it.

[Maalur]

Thank you for your advice i will try some more things tomorrow.

[Nate152]

You're welcome

Yes please keep us updated, we'll get you going one way or another even if it means an RMA.

In the meantime if you do get it going please come back with some screaming good news. 🙂

[Bearmann]

Could it be a short? Would it help if he breadboxed it?