In My AI Suite ll the FTB Connection to "asus.com.tw" or other FTB asus sites never connect , always times out, it only worked once when I bought my pc and upgraded the Bios . since then has never worked to connect, its part of the suite app , Asus must have awful servers slower than ice flows , just like this forum site at times. EZ Update never works either for that matter , always times out or error "cannot connect to server" for a new pc users this is a problem I suggest , as they might like updates , and cannot figure out on their own what to install . without screwing up their hardware , asus should fix this I say major problem for new users.