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Again, a strange problem

EnthusiastBuild
Level 12
Dear ROGers

And again I am having a strange problem.

About a month ago it started. Everytime Windows 8.1 makes an update and i restart my PC, keyboard and mouse (Razer Blackwidow, Razer Taipan USB both) will work in BIOS but as soon as the login screen comes they power off and I can't type anything.

I always have to set back my system via recovery and then it works again.

What the heck is this, I googled and googled but found no solution for me, I hope someone here can me help, it is freaking me out.

Sincerely

EnthusiastBuild
CORSAIR 900D
ASUS MAXIMUS VI FORMULA
INTEL I7 4770K @ 4.5 GHZ
CORSAIR DOMINATOR PLATINUM 16GB @ 2400MHZ
SLI EVGA GTX 780 SC ACX
SSD SYSTEM: CORSAIR FORCE GT 120GB
SSD APPS: CORSAIR FORCE GT 240 GB
HDD STORAGE: WD BLACK 2TB
CORSAIR AX860I PSU
CORSAIR H100I 4 x SP120 HP
458 Views
23 REPLIES 23

kkn
Level 14
did this happend after a bios update or a win update?
download nevest drivers for the USB ( if there is one ) and see if that can help it work.
if only hiviz was here.......

EnthusiastBuild
Level 12
It always happens when windows 8 makes an update yes, sometimes even without it.

And yes, if i remember correctly i updated my bios in march / april and from there on it was happening.

I hope Hivizman can chime in and help me out!
CORSAIR 900D
ASUS MAXIMUS VI FORMULA
INTEL I7 4770K @ 4.5 GHZ
CORSAIR DOMINATOR PLATINUM 16GB @ 2400MHZ
SLI EVGA GTX 780 SC ACX
SSD SYSTEM: CORSAIR FORCE GT 120GB
SSD APPS: CORSAIR FORCE GT 240 GB
HDD STORAGE: WD BLACK 2TB
CORSAIR AX860I PSU
CORSAIR H100I 4 x SP120 HP

Tried all the USB ports on the board in/out plate?
Disable the USB boost in BIOS and tested?


Yes, did, also tried with another mouse and it still happened.

It mostly happens after a windows 8 update, i dont know why though.
CORSAIR 900D
ASUS MAXIMUS VI FORMULA
INTEL I7 4770K @ 4.5 GHZ
CORSAIR DOMINATOR PLATINUM 16GB @ 2400MHZ
SLI EVGA GTX 780 SC ACX
SSD SYSTEM: CORSAIR FORCE GT 120GB
SSD APPS: CORSAIR FORCE GT 240 GB
HDD STORAGE: WD BLACK 2TB
CORSAIR AX860I PSU
CORSAIR H100I 4 x SP120 HP

EnthusiastBuild
Level 12
Hivizman, could you chime in? Im getting crazy. Just had to reset it again -.-
CORSAIR 900D
ASUS MAXIMUS VI FORMULA
INTEL I7 4770K @ 4.5 GHZ
CORSAIR DOMINATOR PLATINUM 16GB @ 2400MHZ
SLI EVGA GTX 780 SC ACX
SSD SYSTEM: CORSAIR FORCE GT 120GB
SSD APPS: CORSAIR FORCE GT 240 GB
HDD STORAGE: WD BLACK 2TB
CORSAIR AX860I PSU
CORSAIR H100I 4 x SP120 HP

HiVizMan
Level 40
Certainly something is not right mate - just going to go through some obvious stuff to make sure most of the variables are out of the way.

Tried all the USB ports on the board in/out plate?
Disable the USB boost in BIOS and tested?
To help us help you - please provide as much information about your system and the problem as possible.

HiVizMan
Level 40
Could you disable update for a few days and see if the problem is still present.
To help us help you - please provide as much information about your system and the problem as possible.

EnthusiastBuild
Level 12
I will give it a try and report back in!

Thanks
CORSAIR 900D
ASUS MAXIMUS VI FORMULA
INTEL I7 4770K @ 4.5 GHZ
CORSAIR DOMINATOR PLATINUM 16GB @ 2400MHZ
SLI EVGA GTX 780 SC ACX
SSD SYSTEM: CORSAIR FORCE GT 120GB
SSD APPS: CORSAIR FORCE GT 240 GB
HDD STORAGE: WD BLACK 2TB
CORSAIR AX860I PSU
CORSAIR H100I 4 x SP120 HP

EnthusiastBuild
Level 12
Yes, unfortunately it happens without Windows Update too, it just happened today when i started my compute 😞
CORSAIR 900D
ASUS MAXIMUS VI FORMULA
INTEL I7 4770K @ 4.5 GHZ
CORSAIR DOMINATOR PLATINUM 16GB @ 2400MHZ
SLI EVGA GTX 780 SC ACX
SSD SYSTEM: CORSAIR FORCE GT 120GB
SSD APPS: CORSAIR FORCE GT 240 GB
HDD STORAGE: WD BLACK 2TB
CORSAIR AX860I PSU
CORSAIR H100I 4 x SP120 HP

HiVizMan
Level 40
Based on the enquires I have made there seems to be a known issue with the Razor keyboards and mouse, if possible could you test with a generic keyboard and mouse just to isolate if it is that specific product that is causing the issue.
To help us help you - please provide as much information about your system and the problem as possible.

Bluffableyew
Level 7
Just a thought, assuming u are using them off Mobo ports at the back, try the front side or vise verser to rule out the USB hub issues