Again, a strange problem

[EnthusiastBuild]

Dear ROGers

And again I am having a strange problem.

About a month ago it started. Everytime Windows 8.1 makes an update and i restart my PC, keyboard and mouse (Razer Blackwidow, Razer Taipan USB both) will work in BIOS but as soon as the login screen comes they power off and I can't type anything.

I always have to set back my system via recovery and then it works again.

What the heck is this, I googled and googled but found no solution for me, I hope someone here can me help, it is freaking me out.

Sincerely

EnthusiastBuild

[kkn]

did this happend after a bios update or a win update?
download nevest drivers for the USB ( if there is one ) and see if that can help it work.
if only hiviz was here.......

[EnthusiastBuild]

It always happens when windows 8 makes an update yes, sometimes even without it.

And yes, if i remember correctly i updated my bios in march / april and from there on it was happening.

I hope Hivizman can chime in and help me out!

[EnthusiastBuild]

Tried all the USB ports on the board in/out plate?
Disable the USB boost in BIOS and tested?

Yes, did, also tried with another mouse and it still happened.

It mostly happens after a windows 8 update, i dont know why though.

[EnthusiastBuild]

Hivizman, could you chime in? Im getting crazy. Just had to reset it again -.-

[HiVizMan]

Certainly something is not right mate - just going to go through some obvious stuff to make sure most of the variables are out of the way.

Tried all the USB ports on the board in/out plate?
Disable the USB boost in BIOS and tested?

[HiVizMan]

Could you disable update for a few days and see if the problem is still present.

[EnthusiastBuild]

I will give it a try and report back in!

Thanks

[EnthusiastBuild]

Yes, unfortunately it happens without Windows Update too, it just happened today when i started my compute 😞

[HiVizMan]

Based on the enquires I have made there seems to be a known issue with the Razor keyboards and mouse, if possible could you test with a generic keyboard and mouse just to isolate if it is that specific product that is causing the issue.

[Bluffableyew]

Just a thought, assuming u are using them off Mobo ports at the back, try the front side or vise verser to rule out the USB hub issues