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Ye ole Display Driver Problem -- please help

krakenfiend
Level 7
Hi everyone...first time post on this forum and I hope that this is the correct place to post this...unfortunately I have a problem wherein my system continuously drops (crashes) and recovers its display driver...I have read that many people have had this problem...but it seems that there is no clear cut solution or at least people are not very forthcoming about the answer(s). This started as a new build system specs as follows:

Motherboard: ASUS Rampage iV Extreme
RAM: G. Skill F3-17000CL9Q2-32GBZH 2133Mhz
CPU: i7-3930K
GPU: 2x VisionTek 6970 2GB
PSU: Seasonic X-1250
SSD: 240GB Corsair Force GT
OS: Windows 7 Ultimate 64bit

I installed all the parts and the system booted fine recognized all the RAM and the OS installed no problem...the problems started to arise after installing/trying to install the GPU drivers. I could barely make it through the install and the system BSOD'd a couple of times during the install. Finally getting the drivers to stick the system artifacted and crashed :mad:...the system started crashing telling me it lost communication to the display driver and has recovered...it does this continuously as of now.

Now...there are several things that I think could be the problem. I've read that the power to the PCIe slot may need to be increased by raising that voltage in bios...also it could be a RAM malfunction...I'm not good with tweaking RAM (Yet)...if its a RAM issue...I'm lost on how to go about trouble shooting it. Currently the RAM is in Default settings (that I don't have right now as I'm at work)...I know it is down clocked to 1600Mhz. I doubt the problem is with the cards -- at least I don't think it is. The problem persisted with both cards. I tried each card in the Primary slot and then tried each card in the secondary slot with no change... I could see one card being bad but both?...makes me lean to the problem being something else....also I don't have the latest bios for the board (yet) as my internet connection is awful lately. So thats it...I'm not sure how to really go about figuring this problem out and could really use some help/advice -- please.

krakenfiend
168 Views
11 REPLIES 11

Update: All issues solved. The system instability was caused by inapropriate RAM timing which was solved with the XMP profile. The PCe lanes were set to GEN 2 and the system restarted. After running the windows self test, the Video cards were still not working correctly. I removed the drivers and uninstalled the cards. I used Driver Sweeper to clean up the remanants of the of the ATI drivers. Driver Sweeper got a little squirely and nuke a couple of things that it shouldn't have (probably my bad). Tried to re-install the cards and drivers and couldn't...the Catalyst install program would not run at all. Instead of all the wierd stuff you had to do to get catalyst to run...I decided to re-install windows...during which time the computer decided to BSOD...so did a few memory tests and attempted the re-install again and it accepted windows. I re-installed the everything except the video cards. Satisfied with the system I attempted the Video card install...first off installed the latest Catalyst and ATI drivers off of my USB flash drive...then installed the cards...windows wouldn't recognize them....did a system reboot and BAM!...there they were....system picked them up just fine....last thing to do was get the directX end user update and all was right in the world...pulled the FFXIV benchmark for a friend but only managed a 4907 score on it....unfortunately that game will fare better with NVidia cards...well...everything is working fine now...big thanks to HiVizMan...lesson learned is if your system in really unstable and decides to munch your display drivers...make sure your RAM timings are good before tinkering around with other components...it will save you some headache.

krakenfiend

HiVizMan
Level 40
Cheers Kraken thanks for the feedback.

Thread solved and closed.
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