Windows 10 short hiccups/freezes

[HR5171A]

Hello everyone,

I have an issue since upgrading to Windows 10, the display and sound will hiccup for a split second. It is barely noticeable sometimes and might be even less than a second. This did never happen when I ran Windows 8/8.1. It happens when I listen to music, watching a video and gaming. I think it also happens when I browse the internet, but it is hard to notice. It is very noticeable when I'm watching a video or playing a gaming. It usually takes at least 1 hour before an other "hiccup" occurs. It varies a lot, though. There are no sudden CPU or HDD spikes. Everything is at normal. I tried the performance troubleshooter and nothing was found. All my drivers are also up-to-date. I have also installed all chipset drivers and LAN drivers for my motherboard from the ASUS website. The errors existed both before and after the installation of the drivers. My installation of Windows 10 is also a clean install, so I did format my SSD. Anyone else here have the same experience or have an idea what I can do? Other than to rollback to Windows 8, but it seems related to some driver to me.

For anyone having the same problems I'll type out my specs:

Windows 10 Pro N
ASUS Maximus VI HERO
Intel i5-4670K
8GB RAM
Nvidia GTX 970
Crucial M500 (SSD)

Edit: The issue seems to be caused by the Intel I217-V drivers. If you want to fix it, install any driver made before the 19.0 drivers. For example, the 18.5 drivers works good for a lot of people. If this doesn't help, go ahead and buy a USB ethernet adapter. I bought the D-Link - DUB-1312 adapter which works perfect for me (don't forget to disable the I217-V drivers in the Windows device manager). If this doesn't help either, it is probably caused by something else. Go ahead and download LatencyMon and check for high DPC spikes and see if you can find the cause. You're not ALONE - a lot of people seems to experience DPC issues with Windows 10 (a lot of ****ty drivers out there by Intel or whoever it may be from). If you still can't find any solution - try to go back to Windows 8.1 and see if this completely fixes the issues and wait for driver updates.

[MaddKorben]

Jollydet wrote:
guys its the intel network driver, anything past 19.1 will cause this issue, i use 18.5 with no issues, install intel driver 18.5 and your dpc latency spikes will go away!
https://communities.intel.com/thread/54594?start=15&tstart=0

I've registered at this forum (it wasn't that easy I should notice) just to thank you for your proposal to install 18.5 driver. I've installed it and those annoying freezes dissapeared.
Thank you and topic starter for help and investigation!

[Jollydet]

"Maddkorben" Happy to help!

shakecip, the issue persists with me when using even the new 20.4.1 driver, i have simply given up and just use 18.5 or 19.1 as they both work and there is really not much to be gained from "new" drivers like a gpu or such, if you want more information on the issue read the intel link i posted above, there is still lots of users complaining that the v20+ drivers are still very much broken.

[Lelouchvi]

Jollydet wrote:
"Maddkorben" Happy to help!

shakecip, the issue persists with me when using even the new 20.4.1 driver, i have simply given up and just use 18.5 or 19.1 as they both work and there is really not much to be gained from "new" drivers like a gpu or such, if you want more information on the issue read the intel link i posted above, there is still lots of users complaining that the v20+ drivers are still very much broken.

Hi there,

I just upgraded window 10 last week, I tried using 19.1.51.0 driver which works fine in win7 before i upgrade not some hipups when playing video, games, youtube muisic etc.
Have u got a link for 18.5?
and also, would normal uninstall or drivers and installing 18.5 would be fine? or is there anything more?
Thanks in advance

[HR5171A]

So I went back to Windows 10 again, and installed the 18.5 drivers previously linked in the thread. And I just want to say thanks a lot for that, it seems to improve the Windows experience and remove much of the stuttering. Although, I still had some minor issues. So I went ahead and bought a USB->RJ45 network adapter, which improved the stuttering even more for me. I just wanted to write that, if some people have even more issues, go ahead and buy a USB Ethernet adapter until the issue is fixed. I use the D-Link - DUB-1312 and it works perfectly for me. But I'm not sure the ethernet is the only driver wrong for me, as when I use LatencyMon (dxdiag and nvidia drivers seems to have high spikes) I still get some spikes sometimes, so I don't think the issue is really fixed yet - but it doesn't cause stuttering anymore. I went ahead and updated the main post also with our temporarily solution for now. Thanks everyone for the help so far.

[DrFPS]

Intel has finally released a proper win 10 driver for intel l1217-v network adaptor.
It was just released 11-5. I'm using it its seem to be working good so far. 20.4.1 D/L it goto your download, right click and open manually. You might have to run as administrator. As double L. click wouldn't open it.

Network Adapter Driver for Windows® 10
Installs network drivers. Includes Intel® PROSet for Windows* Device Manager, Advanced Networking Services (ANS) for teaming and VLANs, and SNMP.
OS: Windows® 10, 32-bit, Windows® 10, 64-bit
11/5/2015 20.4.1
(Latest) Drivers

https://downloadcenter.intel.com/download/25016/Network-Adapter-Driver-for-Windows-10

[Shakecip]

Hy guys, i have the same problem but i think that the problem for me still persists but it with the new drivers isn't very preceived and i am wondering isn't somehow related to pci link power saving? Because in asus ai i see that it is enabled. I will try to disable it to see what it will happen because i did see a thread on forum and somebody said that on ssd he had the same freezeng and when he installed windows on hdd he didn't had anymore and he disabled pci link power saving and he had no more freeze.

[Szaby59]

I've had a similar issue with my Z97-A it was caused by my WiFi adapter. I replaced it with an USB one just to test and it's ok since then.

Edit: No it's not fixed...