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Two issues that I can not seem to trouble-shoot

Leafy
Level 7
Whilst waiting for a revodrive to come back from a RMA, I've decided to temporarily use 2x WD Velociraptors in raid 0, just to be able to utilize the computer as opposed to it letting gather dust. - Which it doesn't, by the way.

The setup:

CPU: i7 2600K @ Stock speed - 3.4GHz; non o.c.
Fan: Corsair H50 water cooler
RAM: Corsair XMS 4x 4GB PC16000 9-10-9-27 @ Stock speed; non. o.c.
GPU: Geforce GTX 690
HDD: 2x WD Velociraptor
Board: Maximux V Extreme; which also has the mPCIe card connected to it, albeit not with a mSata drive.
BIOS - All of them, currently rev. 1501.
Keyboard: Logitech G19 Gamer's keyboard
Two issues popped up for

1) Configuring the raid setup.

Having followed the manual:

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5.1.3 Setting the RAID item in BIOS
You must enable the RAID function in the BIOS Setup before creating RAID sets using SATA HDDs. To do this:

1. Enter the BIOS Setup during POST.
2. Go to the Advanced menu > SATA Configuration, and then press .
3. Set the SATA Mode item to [RAID Mode].
4. Save your changes, and then exit the BIOS Setup.
----------

After configuring the sata bit, we tried the + key combination; however unlike my Maximus IV Extreme, it does not prompt me to press + to enter ''raid setup'', nor does it launch the utility.

After a quick google search on the manner; I ended up with a Youtube video whom seemed not able to enter it as well, but at the very least, he /was/ prompted to press the key combination. ref: http://www.youtube.com/watch?v=E2jWXAemG-A

I did try flashing the bios with all released BIOS updates provided on the ASUS website http://rog.asus.com/ - but it would not prompt me to press a key-combination, nor does it enter same said setup after continually re-pressing the proper key combination, which either meant that my keyboard is faulty, which I doubt, but I tried different USB ports, both of my rear I/O as well as those on the front-panel of my casing.

-- On a side note; my Twelve-hundred case a little bit small in terms of spacing for my motherboard; would anyone care to recommend a casing with more mainboard space that still features eye-catching aesthetics? --

On another note; since I had to swap my previous Maximus IV Extreme for another Maximus IV Extreme, my 2x HDD's that were always in RAID have not been picked up by the summary of available ATAPI devices, yet they show themselves in the BIOS, and are perfectly bootable disks.

They have both been formatted repeatedly ever since my RAID setup had been disbanded, so I am not sure what is wrong with that image, because my two optical DVD drives, it does show.

So, I am figuring this might be faulty on my motherboard, because I am not getting what I am expecting to see, but who knows ... I certainly am not omnipotent.

------------------------------

2) O.C.'ing the memory.

As stated with my setup, I am using two sets of corsair 2x4 GB of DDR3 memory for a clockspeed of 2000MHz.

For additional information that I may have incidently left out: http://www.corsair.com/us/memory-by-product-family/xms-classic/cmx8gx3m2a2000c9.html

Specifications:
----------
4 x DIMM, Max. 32GB, DDR3 2800(O.C.)/2666(O.C.)/2600(O.C.)/2400(O.C.)/2200(O.C.)/2133(O.C.)/---> 2000(O.C.) <---/1866(O.C.)/1600/1333/1066 MHz Non-ECC, Un-buffered Memory
Dual Channel Memory Architecture
Supports Intel® Extreme Memory Profile (XMP)
----------

When loading the XMP profile in my memory, it automatically sets itself to a clockspeed of 1866MHz as shown on the following image: http://www.gamecouncil.nl/images/130104224350.jpg

I do realize that it says 4.6 GHz for the CPU, but my CPU seems not very comfortable with this 4.6GHz, because my OS seems to appear to randomly crash, resulting in a BSOD.

As shown on the image, the profile states X.M.P. DDR3-2000 9-10-9-27-2N-1.65V - Which does not seem off to me; however, as depicted below on the same image, the BIOS selects DDR3 1866MHz as evidenced by the top situated: Target DRAM speed.

As shown on the next image: http://www.gamecouncil.nl/images/130104224357.jpg - the BIOS seems not to be able to support 2000MHz; neither did my Maximus IV Extreme, but the specifications of that board did not state that it would support 2000MHz - so I had peace with that.

Than there was another oddity with my memory that caused some concern.

CPU-Z Memory tab : http://www.gamecouncil.nl/images/CPU-Z-Memory.jpg
CPU-Z SPD 01 : http://www.gamecouncil.nl/images/CPU-Z-SPD01.jpg
CPU-Z SPD 02 : http://www.gamecouncil.nl/images/CPU-Z-SPD02.jpg
CPU-Z SPD 03 : http://www.gamecouncil.nl/images/CPU-Z-SPD03.jpg
CPU-Z SPD 04 : http://www.gamecouncil.nl/images/CPU-Z-SPD04.jpg

As indicated on the memory tab, the frequency is running at 933.4MHz - Which is half of 1866, and please, correct me if I am wrong, but is that not to state 1866MHz when it has been set as such in the BIOS? - Or am I missing something here?

As with the SPD tabs, I went ahead and made snippits of them, they all put the frequency of XMP-2000 at 1000MHz - which is again half of what I was expecting to find.

The question that lingers with me now is, what is my memory clock speed. Is it 933MHz or is it 1866MHz?

Memtest86+ v4.20 ran both default clock speed as well as XMP-2000 profile, which was DDR3-1866 9-10-9-27; both tests were completed succesfully without errors, so I am a bit at a loss now, considering whether or not the boards /should/ support it, and why it does not if it should.

Did I perhaps receive a faulty board, or is there a problem with my memory modules?
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12 REPLIES 12

Chino
Level 15
Leafy wrote:

-- On a side note; my Twelve-hundred case a little bit small in terms of spacing for my motherboard; would anyone care to recommend a casing with more mainboard space that still features eye-catching aesthetics? --

Depends on your budget. How much are you willing to spend on the new case? 😉


Leafy wrote:

I do realize that it says 4.6 GHz for the CPU, but my CPU seems not very comfortable with this 4.6GHz, because my OS seems to appear to randomly crash, resulting in a BSOD.

From your image, I see that you're using CPU Level UP to hit 4.6Ghz. Although it is a good feature that comes with the Asus boards, most would agree that it sometimes uses more voltage than necessary. If you're looking to overclock the CPU, you can find some awesome guides on here. Nothing beats a manual OC. 😛


Leafy wrote:

As indicated on the memory tab, the frequency is running at 933.4MHz - Which is half of 1866, and please, correct me if I am wrong, but is that not to state 1866MHz when it has been set as such in the BIOS? - Or am I missing something here?

As with the SPD tabs, I went ahead and made snippits of them, they all put the frequency of XMP-2000 at 1000MHz - which is again half of what I was expecting to find.

The question that lingers with me now is, what is my memory clock speed. Is it 933MHz or is it 1866MHz?

Your memory is running fine. CPU-Z only registers one side of the double data rate. So you always have to take that number and double it.

The MVE is indeed able to run 2000Mhz but from your image I see you picked the XMP profile so that's why it didn't show up. Here's a small and easy guide to get your RAM runnning at it's advertised speed in no time. 😉 A Beginner's Guide To Setting Up RAM Speed

Chino wrote:
Depends on your budget. How much are you willing to spend on the new case? 😉


Currently very much interested in that Cooler Master Storm Stryker I saw in the MVE owners' club. Is nice (:


Chino wrote:
From your image, I see that you're using CPU Level UP to hit 4.6Ghz. Although it is a good feature that comes with the Asus boards, most would agree that it sometimes uses more voltage than necessary. If you're looking to overclock the CPU, you can find some awesome guides on here. Nothing beats a manual OC. 😛


Actually, I think my CPU is faulty. Even at stock speeds, it's giving me BSOD when running Prime95 - I am not 100% sure it is the CPU, but I'm fairly confident in my TS.

I will definitely be taking your advice however, I've never done much OC'ing, and truth be told, I'm more afraid to fry out electrical circuitry, that is why I preferr to use them pre-loaded profiles.

Chino wrote:
Your memory is running fine. CPU-Z only registers one side of the double data rate. So you always have to take that number and double it.


I did not know this. Thank you for pointing this out to me.

Chino wrote:
The MVE is indeed able to run 2000Mhz but from your image I see you picked the XMP profile so that's why it didn't show up. Here's a small and easy guide to get your RAM runnning at it's advertised speed in no time. 😉 A Beginner's Guide To Setting Up RAM Speed


Thank you for sharing the link, however, I am afraid neither my XMP profile nor a manual configuration shows the speed that I want.

Before I tried following the thread, I put my BIOS back to default.

With the first image, I've set the AI Overclock Tuner to: "Manual".





Next, I've opened up the available options for the Memory Frequency.





I am baffled to see so few available options whilst your screenshot showed a great many number more, including the one that I want to run at.

As for my HDD/RAID issue. The next screenshot will indicate that they are clearly visible in the BIOS, however, they will not show in the summary of available ATAPI devices during POST / PRE-O/S. Any thoughts there?

MeanBruceROG
Level 11
I set up RAID0 on an M5E a couple weeks ago with 2 SSDs and also could not gain access to the Intel RAID Bios for 4hours. I tried an old PS/2 keyboard to bypass USB, switching USB start-up modes, nothing worked except this:

Load all 1501 system bios optimum default values removing any overclock on CPU and memory and resetting out-of-the-box values, F10 out and then re-enter and select SATA-RAID, F10 out again and there should be your RAID BIOS screen. Then hit Ctrl I, enter and set up your volume.

This worked for me, hope you get the same results M8.

Maximus Obsidious “Max”
Chassis : CaseLabs M8
PSU : Corsair Platinum AX860 (Seasonic) w/Corsair Gen2 AX Cables
CPU : Intel 3770k 4.2GHz Vcore 1.282 Delta T=2.5C at idle
RAM : Corsair Dominator GT 2133Mhz 2X4GB kit
Mobo : Asus Maximus V Extreme (you and me baby)
GPU : Asus 6870 DirectCU (Asus GTX780 5GB Coming Soon) 😛
Cooling : H100i Sanyo-Denki San Ace 120(x6)
Internal SSDs : Intel 520 120GB(x2) RAID0

MeanBruceROG wrote:
I set up RAID0 on an M5E a couple weeks ago with 2 SSDs and also could not gain access to the Intel RAID Bios for 4hours. I tried an old PS/2 keyboard to bypass USB, switching USB start-up modes, nothing worked except this:

Load all 1501 system bios optimum default values removing any overclock on CPU and memory and resetting out-of-the-box values, F10 out and then re-enter and select SATA-RAID, F10 out again and there should be your RAID BIOS screen. Then hit Ctrl I, enter and set up your volume.

This worked for me, hope you get the same results M8.


Hello,

Just tried this per your instructions; but no succes.

The prompt for the key-combination does not show. (And I did disable the full-logo post screen afterwards.), nor does it 'just' automatically enter the raid utility configuration manager.

I've got a Revodrive 3 x2 in RMA with OCZ, and in the meanwhile, I thought I'd setup a RAID configuration since I had two matching HDD. Alas.

Chino wrote:
Just wondering, which method did you use to flash your BIOS?


Downloaded the BIOS file; Used the included renaming utility; put it on the root of my USB; flashed with: 'Asus EZ Flash 2 Utility'.

I'm thinking my particular board is faulty. 😞

MeanBruceROG
Level 11
Talked to an engineer IT friend and he said reformat each drive on another system if you have access to one using Windows drive utilities back to Simple volumes if they were previously formatted as RAID volumes. And begin RAID set-up from there.

Personally I'm don't see how this would have anything to do with your Option ROM install but just trying my best. 🙂

Good luck, hope it's not your board. 😞
Maximus Obsidious “Max”
Chassis : CaseLabs M8
PSU : Corsair Platinum AX860 (Seasonic) w/Corsair Gen2 AX Cables
CPU : Intel 3770k 4.2GHz Vcore 1.282 Delta T=2.5C at idle
RAM : Corsair Dominator GT 2133Mhz 2X4GB kit
Mobo : Asus Maximus V Extreme (you and me baby)
GPU : Asus 6870 DirectCU (Asus GTX780 5GB Coming Soon) 😛
Cooling : H100i Sanyo-Denki San Ace 120(x6)
Internal SSDs : Intel 520 120GB(x2) RAID0

MeanBruceROG wrote:
Talked to an engineer IT friend and he said reformat each drive on another system if you have access to one using Windows drive utilities back to Simple volumes if they were previously formatted as RAID volumes. And begin RAID set-up from there.

Personally I'm don't see how this would have anything to do with your Option ROM install but just trying my best. 🙂

Good luck, hope it's not your board. 😞


Thank you for the advice.

Should be able to connect them to another set-up, perhaps even as eHDD at a time.

It is my board unfortunately, but I think I can put it in for RMA, considering that I'm not able to do the stuff it's spec'ed to do; which'll probably be another four weeks of no motherbord. Le-sigh

Chino
Level 15
Please make sure that both HDDs are connected to the Intel SATA3 Ports. See if the Intel Matrix Storage Manager shows up after doing the following.

1. Disconnect the power cable from the wall.
2. Remove the battery from the motherboard.
3. Wait 5 minutes.
4. Insert the battery back into place.
5. Enter BIOS.
6. Press F5 to load Optimized Defaults like Bruce mentioned.
7. Redo your RAID settings.
8. Save and exit BIOS.

MeanBruceROG wrote:
Talked to an engineer IT friend and he said reformat each drive on another system if you have access to one using Windows drive utilities back to Simple volumes if they were previously formatted as RAID volumes. And begin RAID set-up from there.


Cross-referenced with my manual, the two HDD were connected to the SATATG_1 and SATA6G_2, not the Asmedia ones.

Disconnected the two HDD from those Sata ports and used a HDD casing to connect it via USB to my notebook, from which I was able to delete all the partitions and create a new simple volume for both HDD, dubbed: 'Boot' and 'Boottwo'.

Next, I've reconnected the two discs to the same SATA6G ports and proceeded with the instructions of Chino.

MeanBruceROG wrote:
just trying my best. 🙂


And you're much appreciated for it! Everyone who's willing to ponder with me about these issues has my gratitude, because I certainly do not seem able to solve this solely.

Chino wrote:
Please make sure that both HDDs are connected to the Intel SATA3 Ports. See if the Intel Matrix Storage Manager shows up after doing the following.

1. Disconnect the power cable from the wall.
2. Remove the battery from the motherboard.
3. Wait 5 minutes.
4. Insert the battery back into place.
5. Enter BIOS.
6. Press F5 to load Optimized Defaults like Bruce mentioned.
7. Redo your RAID settings.
8. Save and exit BIOS.


Followed your steps to the letter, albeit that I had a 10 minute period without a charged BIOS, because, well. Tea.

Put the battery back into the socket and gave it a boot.

Restored optimized defaults and set my Sata configuration to [RAID]. Saved and restarted the pc.

No Intel raid configuration notification or screen despite repeatedly pressing + .

Submitted a ticket with Asus today. Perhaps they'll have a solution; but thank you to all of you who've given their two-pennies on this thusfar, and please keep posting your ideas if you think of them.