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Soundboard issue

mikejustis
Level 7
Hi all, I have what I believe is a conflict between my soundcard and the retek asus onboard sond software. Lately, in the last month, my logitech 5.1 speakers have stopped working. They will not be recognized as plugged in and no sound will come out. I have to upload my soundcard manufactures drivers then they start working again for a day or so then they stopp again and I have to do the hole thing over again. Any ideas? Rig I am using is in the signature.
NZXT H710i
Z590 Maximus Hero XIII
Intel Core i9 10850K
EVGA RTX 3070 TI
CPU Cooler NZXT Z63
G.Skill TridentZ F4-4000C17D-32GTZRB
EVGA SuperNOVA 1200 P2psu
Windows 11 Home 64 bit
Heatware
BIOS 1301
4,515 Views
6 REPLIES 6

SUKARA
Level 10
Using Xonar audio card? or MB onboard audio card?
Why did you want to using the different audio card under the same system?

HiVizMan
Level 40
Please select one or the other. Either the sound card or the onboard sound. Trying to have both work at the same time will cause problems for your system.
To help us help you - please provide as much information about your system and the problem as possible.

mikejustis
Level 7
I do use just the soundcard. Every few days the realtek/ASUS software kicks in and the speakers dont work. I install the soundcard drivers again and all is good for a few days. I just noticed that my old soundcard was in the signature. I changed it.
NZXT H710i
Z590 Maximus Hero XIII
Intel Core i9 10850K
EVGA RTX 3070 TI
CPU Cooler NZXT Z63
G.Skill TridentZ F4-4000C17D-32GTZRB
EVGA SuperNOVA 1200 P2psu
Windows 11 Home 64 bit
Heatware
BIOS 1301

You need to disable your onboard sound in the BIOS.

mikejustis
Level 7
ahh, will do that when I get back to the beast.
Thanks and I will also update with outcome.
NZXT H710i
Z590 Maximus Hero XIII
Intel Core i9 10850K
EVGA RTX 3070 TI
CPU Cooler NZXT Z63
G.Skill TridentZ F4-4000C17D-32GTZRB
EVGA SuperNOVA 1200 P2psu
Windows 11 Home 64 bit
Heatware
BIOS 1301

SUKARA
Level 10
right!
different audio card or over a kind audio card ,maybe cause the system error detection
Or cause media player or 3rd media player software grab or control the audio device error!