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Sleep Mode

NoLife
Level 9
How can i fix this, or can i.
I have looked it up and says to (Contact your hardware vendor to obtain the updated firmware and BIOS to address this issue.
I have the new bios 4804,I get this on every bios i put in.
this is what microsoft says(http://support.microsoft.com/kb/2028443)
Windows 10 64 pro
Intel I9 9900K Stock Speed
Motherboard -ASUS ROG Maximus XI Formula Z390
GPU-NVIDIA GeForce RTX 2070 Super 8GB GDDR6 PCI Express 3.0 Graphics Card - Black/Silver
Case-The Tower 900
PSU- EVGA Supernova 1000 PQ, 80+ Platinum 1000W
Memory- G.SKILL TridentZ RGB Series 32GB (4 x 8GB) 288-Pin DDR4 SDRAM DDR4 3200 (PC4 25600) Desktop Memory Model F4-3200C16Q-32GTZR
M.2-Samsung 970 Evo
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8 REPLIES 8

Melting_Point
Level 10
Sleep issues are usually memory related. Try temporarily running your memory at 1600 to see if the problem goes away.

Do you have the EZ_Plug 2 connector plugged in?

You could also try raising your DRAM voltage, or VCCSA by a small amount.
Motherboard: RIVE (3602 bios)
CPU: Intel 3930K @4646MHz
OS Drive: 2 X Samsung 840 PRO (Raid 0)
Storage Drive: 2 X 1.5TB WD Caviar Black RAID 0, 2 X 3TB WD Caviar Red, Kingston V100 256GB SSD
Memory: 64GB G.SKILL Ripjaws Z (F3-12800CL10Q2-64GBZL)
GPU: Gigabyte GeForce GTX580 @795MHz - 1536MB GDDR5
PSU: OCZ ZX1250
Cooling: Phantek PH-TC14PE
OS: Windows 7 Ultimate x64. (EUFI)

Melting Point wrote:
Sleep issues are usually memory related. Try temporarily running your memory at 1600 to see if the problem goes away.

Do you have the EZ_Plug 2 connector plugged in?

You could also try raising your DRAM voltage, or VCCSA by a small amount.


ok will try 1600 but if it does do away then what..lol
no i don't have EZ_PLUG CONNECTOR plugged in should i.?
how do i raise dram voltage,or vccsa by small amount.
I have xmp enalbed .thanks
Windows 10 64 pro
Intel I9 9900K Stock Speed
Motherboard -ASUS ROG Maximus XI Formula Z390
GPU-NVIDIA GeForce RTX 2070 Super 8GB GDDR6 PCI Express 3.0 Graphics Card - Black/Silver
Case-The Tower 900
PSU- EVGA Supernova 1000 PQ, 80+ Platinum 1000W
Memory- G.SKILL TridentZ RGB Series 32GB (4 x 8GB) 288-Pin DDR4 SDRAM DDR4 3200 (PC4 25600) Desktop Memory Model F4-3200C16Q-32GTZR
M.2-Samsung 970 Evo

NoLife wrote:
ok will try 1600 but if it does do away then what..lol

Then we'll know that it's somehow related to your RAM
no i don't have EZ_PLUG CONNECTOR plugged in should i.?

The EZ plug 2 connector is the small 4 pin connector, it's the same as a 3.5" floppy power connector. It provides extra power to the RAM, and although you probably don't need it, you are having issues that are probably RAM related, so you might as well plug it in, if you can.
how do i raise dram voltage,or vccsa by small amount.
I have xmp enalbed .thanks

You should be able to do this in the BIOS, on the same page where you set the XMP profile.

I would try these things one at a time though. If you try them all together, then you won't know which of them worked, if any.
Motherboard: RIVE (3602 bios)
CPU: Intel 3930K @4646MHz
OS Drive: 2 X Samsung 840 PRO (Raid 0)
Storage Drive: 2 X 1.5TB WD Caviar Black RAID 0, 2 X 3TB WD Caviar Red, Kingston V100 256GB SSD
Memory: 64GB G.SKILL Ripjaws Z (F3-12800CL10Q2-64GBZL)
GPU: Gigabyte GeForce GTX580 @795MHz - 1536MB GDDR5
PSU: OCZ ZX1250
Cooling: Phantek PH-TC14PE
OS: Windows 7 Ultimate x64. (EUFI)

ok will try this and get back to u
thanks

ok, me looking at the mb but where do i connected the ez plug 2 ,i see the 4 plug for the video cards..lol
Windows 10 64 pro
Intel I9 9900K Stock Speed
Motherboard -ASUS ROG Maximus XI Formula Z390
GPU-NVIDIA GeForce RTX 2070 Super 8GB GDDR6 PCI Express 3.0 Graphics Card - Black/Silver
Case-The Tower 900
PSU- EVGA Supernova 1000 PQ, 80+ Platinum 1000W
Memory- G.SKILL TridentZ RGB Series 32GB (4 x 8GB) 288-Pin DDR4 SDRAM DDR4 3200 (PC4 25600) Desktop Memory Model F4-3200C16Q-32GTZR
M.2-Samsung 970 Evo

well i set the memory to 1600 but it still doing the platform update.now what melting point?
Windows 10 64 pro
Intel I9 9900K Stock Speed
Motherboard -ASUS ROG Maximus XI Formula Z390
GPU-NVIDIA GeForce RTX 2070 Super 8GB GDDR6 PCI Express 3.0 Graphics Card - Black/Silver
Case-The Tower 900
PSU- EVGA Supernova 1000 PQ, 80+ Platinum 1000W
Memory- G.SKILL TridentZ RGB Series 32GB (4 x 8GB) 288-Pin DDR4 SDRAM DDR4 3200 (PC4 25600) Desktop Memory Model F4-3200C16Q-32GTZR
M.2-Samsung 970 Evo

Melting_Point
Level 10
The EZ_Plug 2 is a small 4pin plug that you can plug a floppy drive power connector onto. Have a look in your manual, it will tell you exactly where it is. You probably don't need it, but plugging it in wont cause any issues, and might solve yours.

There are a few things we can try now. Firstly, run memtest86+ for at least 2 passes, 3 if you have the time. This will tell you if you have faulty memory. If it fails, RMA the RAM

If that passes, see if you can get a spare HDD, install windows on it, and see if the sleep issue persists there. This will tell you if the issue you're having is due to a corrupted Windows install.
Motherboard: RIVE (3602 bios)
CPU: Intel 3930K @4646MHz
OS Drive: 2 X Samsung 840 PRO (Raid 0)
Storage Drive: 2 X 1.5TB WD Caviar Black RAID 0, 2 X 3TB WD Caviar Red, Kingston V100 256GB SSD
Memory: 64GB G.SKILL Ripjaws Z (F3-12800CL10Q2-64GBZL)
GPU: Gigabyte GeForce GTX580 @795MHz - 1536MB GDDR5
PSU: OCZ ZX1250
Cooling: Phantek PH-TC14PE
OS: Windows 7 Ultimate x64. (EUFI)

Melting Point wrote:
The EZ_Plug 2 is a small 4pin plug that you can plug a floppy drive power connector onto. Have a look in your manual, it will tell you exactly where it is. You probably don't need it, but plugging it in wont cause any issues, and might solve yours.

There are a few things we can try now. Firstly, run memtest86+ for at least 2 passes, 3 if you have the time. This will tell you if you have faulty memory. If it fails, RMA the RAM

If that passes, see if you can get a spare HDD, install windows on it, and see if the sleep issue persists there. This will tell you if the issue you're having is due to a corrupted Windows install.


ok,will try ,and get back 2 u.thanks
Windows 10 64 pro
Intel I9 9900K Stock Speed
Motherboard -ASUS ROG Maximus XI Formula Z390
GPU-NVIDIA GeForce RTX 2070 Super 8GB GDDR6 PCI Express 3.0 Graphics Card - Black/Silver
Case-The Tower 900
PSU- EVGA Supernova 1000 PQ, 80+ Platinum 1000W
Memory- G.SKILL TridentZ RGB Series 32GB (4 x 8GB) 288-Pin DDR4 SDRAM DDR4 3200 (PC4 25600) Desktop Memory Model F4-3200C16Q-32GTZR
M.2-Samsung 970 Evo

Melting Point wrote:
The EZ_Plug 2 is a small 4pin plug that you can plug a floppy drive power connector onto. Have a look in your manual, it will tell you exactly where it is. You probably don't need it, but plugging it in wont cause any issues, and might solve yours.


There are a few things we can try now. Firstly, run memtest86+ for at least 2 passes, 3 if you have the time. This will tell you if you have faulty memory. If it fails, RMA the RAM



If that passes, see if you can get a spare HDD, install windows on it, and see if the sleep issue persists there. This will tell you if the issue you're having is due to a corrupted Windows install.



Are you sure my mb has that 4 pin because i looked at the manual and i cant find anything about it.

I did memtest and on the first run i had xmp enabled,so it did 1 pass but on the second pass my computer restarted.so i disabled xmp and ran 2 passes without a problem.

I just redid my install. but i will try another hdd .when i get a chance again .thanks
Windows 10 64 pro
Intel I9 9900K Stock Speed
Motherboard -ASUS ROG Maximus XI Formula Z390
GPU-NVIDIA GeForce RTX 2070 Super 8GB GDDR6 PCI Express 3.0 Graphics Card - Black/Silver
Case-The Tower 900
PSU- EVGA Supernova 1000 PQ, 80+ Platinum 1000W
Memory- G.SKILL TridentZ RGB Series 32GB (4 x 8GB) 288-Pin DDR4 SDRAM DDR4 3200 (PC4 25600) Desktop Memory Model F4-3200C16Q-32GTZR
M.2-Samsung 970 Evo