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SATA 6Gb/s HDD not detected in Rampage III Extreme BIOS

TwoPerfect
Level 7
I bought a WD Caviar Black SATA 6Gb/s HDD and it is not being detected. I have 2 older SATA II HDDs and they work fine (and they've worked fine for the past 3 years). For the new HDD, I can hear the disk spinning (so not DOA right?). I've also tried both the Intel and the Marvell SATA ports, as well as different cables (even the included 6Gb/s cable) and different ports.

HDD:
http://www.amazon.ca/gp/product/B0036Q7MV0

Motherboard:
Rampage III Extreme BIOS Revision 1502
Marvell 88SE91xx Adapter BIOS 1.0.0.1019

BIOS Settings:
All SATA ports set to Auto-detect with SMART monitoring enabled
Stroage Configuration, Configure SATA as AHCI
Onboard SATA6G controller in AHCI mode (I've also tried IDE mode)

With the Intel ICH10R controller SATA ports, the HDD is not detected in the BIOS. It takes a long time to POST, getting stuck at the "Auto-Detecting SATA PORT 2" step. In the BIOS -> Main -> AHCI Configuration, the HDD is not detected
With a Windows 7 install disc, the HDD is not detected

With the Marvell controller SATA ports, the HDD is detected during post as 0 MB. In the BIOS, it appears in Boot -> Boot Device Priority as "IDE: S0".
With a Windows 7 install disc, the HDD is detected as 0 MB.

In both cases, the HDD is not in My Computer in Windows 8. It also doesn't show up in Disk Management, even after a rescan discs. I couldn't find any Windows 8 drivers for the Marvell controller.

Anyone have any ideas? I need to work with Windows 8 - either controller is fine with me. Or even just having the BIOS detect its size is fine with me.
1,107 Views
11 REPLIES 11

HiVizMan
Level 40
In OS you need to go to the DisK Management tools and set your new disk's up.
To help us help you - please provide as much information about your system and the problem as possible.

HiVizMan wrote:
In OS you need to go to the DisK Management tools and set your new disk's up.


I've gone to Disk Management and there are any unlabeled drives. Even after a "rescan discs" from Disk Management, nothing new shows up.

HiVizMan
Level 40
Please post a screen of disk Management - remember GPT needs to be enabled for your hard drive to utilise all 3TB and not the 2.2TB otherwise.


Also what SATA port are you using?
To help us help you - please provide as much information about your system and the problem as possible.

HiVizMan
Level 40
Please post a screen of disk Management - remember GPT needs to be enabled for your hard drive to utilise all 3TB and not the 2.2TB otherwise.


Also what SATA port are you using?


edit: just came across this http://windowstipoftheday.blogspot.co.uk/2011/04/windows-7-3tb-hard-drives-and-larger.html
To help us help you - please provide as much information about your system and the problem as possible.

HiVizMan wrote:
Please post a screen of disk Management - remember GPT needs to be enabled for your hard drive to utilise all 3TB and not the 2.2TB otherwise.


Also what SATA port are you using?


edit: just came across this http://windowstipoftheday.blogspot.co.uk/2011/04/windows-7-3tb-hard-drives-and-larger.html

Here's a screenshot of Disk Management. You'll see 1 SSD and 2x2TB drives. The new 1 TB HDD is missing. Also since it's 1 TB, it does not surpass the 2.19TB limit.

This was taken with the new HDD plugged in to the Marvell SATA port (red), though It's the same with the new HDD plugged into the Intel SATA port.
http://img19.imageshack.us/img19/2780/pqs5.png

Disconnecting the 2x2TB and the optical drives (ie only 2 SATA ports used, 1.08TB) doesn't help either.

HiVizMan
Level 40
I have no idea where I got the notion that it was a 3TB hard drive, must apologise for that.

Please try the following.

Keep only your OS drive fitted and the new drive in Intel SATA ports.

Post a screen of your Disk Management please.
To help us help you - please provide as much information about your system and the problem as possible.

Melting_Point
Level 10
Sounds like the drive is faulty to me. Try plugging it into another PC if you can, and if you have the same issue there, then it's the drive.
Motherboard: RIVE (3602 bios)
CPU: Intel 3930K @4646MHz
OS Drive: 2 X Samsung 840 PRO (Raid 0)
Storage Drive: 2 X 1.5TB WD Caviar Black RAID 0, 2 X 3TB WD Caviar Red, Kingston V100 256GB SSD
Memory: 64GB G.SKILL Ripjaws Z (F3-12800CL10Q2-64GBZL)
GPU: Gigabyte GeForce GTX580 @795MHz - 1536MB GDDR5
PSU: OCZ ZX1250
Cooling: Phantek PH-TC14PE
OS: Windows 7 Ultimate x64. (EUFI)

HiVizMan wrote:
I have no idea where I got the notion that it was a 3TB hard drive, must apologise for that.

Please try the following.

Keep only your OS drive fitted and the new drive in Intel SATA ports.

Post a screen of your Disk Management please.

http://img547.imageshack.us/img547/8375/m4a.png

Melting Point wrote:
Sounds like the drive is faulty to me. Try plugging it into another PC if you can, and if you have the same issue there, then it's the drive.

Unfortunately all my other PCs are laptops and can't fit the 3.5" drive. I'll look around for a cheap enclosure that I can just return. This would be better news than some driver issue with Windows 8.

HiVizMan
Level 40
That honestly does make the most sense that the hard drive is faulty. Can you feel it spin up? You will feel vibrations if you touch it while it is powered up.
To help us help you - please provide as much information about your system and the problem as possible.