Sabertooth Z87 - Bios Clock Issue

[Krait]

The basic problem is that the clock in the UEFI bios stops working on a regular basis.

I can remove the battery and it will restart (at least for a day or two) but it always stops again - I've tried 4 different batteries and the longest that the clock continued to work was 8 days.
It's only the clock that doesn't work (at least as far as I know) - all the other bios settings stay the same (except when resetting cmos ofc)
I've tried it at stock and OC'ed and it still persists in stopping, I've also tried using my older PSU (Seasonic 860 xp1) and the same result.

I suppose it's either a bios problem (bios 1205) or a MB fault but if anyone has a suggestion for me to try, in case it's neither of these, it would be most welcome.
🙂

[azeroth182]

Im still holding on.. Im going to go back to the store and have them diagnose it again.. I know they will get the same result... CLOCK PROBLEM!!! I'm sure they will RMA this board to ASUS make me wait for the replacement.. Can anyone from Asus figure this out.. The store where I purchased this board is very far away from my place.. going back and fourth is just so frustrating.. Raja? anyone? please help...

[Raja]

Hi Azeroth,

Cant help you in the Phillipines - you'll need to go through your own support.

I have arranged for one of the users that offered his board to have it swapped but unfortunately the user has yet to respond to our RMA guys about his swap so that has gone nowhere so far.

If the user does not respond by the end of the week, I will ask someone else with the issue to swap their board with us. It will need to be a user based in North America.

-Raja

[NOUMAN]

Hi ! I have the same problem. Few months ago (July 2013) I bought Asus Sabertooth Z87 and I observed this clock problem. At first I thought it was OS problem but soon I realize that something was wrong with the system itself. I tried to troubleshoot it but was unable to isolate the problem.

Following are the methods I performed:

1. I was using Windows 8. So, I installed Windows 7. (Did not helped at all)

2. In Bios I applied default setting. (No overclocking) .

3. Replaced Bios battery.

4. updated the bios. (At this very moment I have 1707 version)

5. I followed Raja@Asus method of flashing and clearing bios. (This method fixes the problem for days and sometimes weeks but later clock gets messed up again)

6. Checked the my hardware with the SABERTOOTH Z87 Memory Qualified Vendors List and Sabertooth-Z87 Device report that is available on Sabertooth Z87 page. Everything was right.

What I think is the cause:

1. May be a Motherboard or Bios issue.

2. May be because of the Fan overtime option. When I turn off my computer and unplug it from wall outlet computer Fans runs for 2 minutes. This might be draining the battery.

3. USB devices like keyboard and mouse their lights remain on for 1 or 2 minutes even when I turn off computer and unplug from wall outlet.

But guys @Asus you are the professional please test it and let us know what is the solution.

I live in Pakistan and I understand that you in my situation will not be able to help but I am following this thread for long time now. Please keep us updated.

Hardware: Sabertooth Z87, Intel 4770K, Corsair DDR3 @ 2666 MHz (4 x 4)=16 GB, Corsair Neutron Gtx 240, corsair H100i CPU cooler, Corsair AX1200 PSU

Thank you ! :cool:

[Oubadah]

Having this issue on a Gryphon. Standby RTC jumper worked temporarily. I hope Asus is working on a fix.

[Raja]

Waiting to get a user board back to HQ. AS soon as we get the board back and can pinpoint the issue we can start looking at whats needed to fix it.

[Oubadah]

Raja@ASUS wrote:
Waiting to get a user board back to HQ. AS soon as we get the board back and can pinpoint the issue we can start looking at whats needed to fix it.

Are you waiting for a user to send a board, or has someone already sent one and you just haven't received it yet?

[Raja]

Oubadah wrote:
Are you waiting for a user to send a board, or has someone already sent one and you just haven't received it yet?

Both. There is a user in the process of sending his board to us in the US (he had something come up which caused a delay on his side) which we will forward to HQ. The user needs to be based in North America for me to be able to setup the swap. AS soon as that completes we can move forwards.

[Aleksandr_Iskan]

Update: I wanted to follow up on the Bios Clock Issue on my ASUS Maximus VI Extreme, it has been 38 days since I updated to the last BIOS (1102), and my UEFI clock is still working well. In my case, it seems that the last BIOS version resolve the problem.

[rogerthat1945]

I am about to buy the Asus Maximus Gene for my backup PC (Athlon 64) and give it an i5), so wondered what the latest situ is on the `clock` issue/s; because on my Z87 Sabertooth rig I had real problems updating to the 1707 Bios. It would take 7 hours to boot-up sometimes. It was a Bios renamer problem or someting. HAd to flashback and forth many times. Its fixed now (problem was locking up as BIOS update was on an older USB drive, NOTE:- YOU HAVE TO USE USB 2 Stick for BIOS updates!!!!!!

I have a permanent solution for all Motherboards/Asus for BIOS Problems; but want paying for the concept which could make Asus an extra million sales here and there (and save a million upset customers over ten years doing Bios Updates).

Any takers?
me @ yahoo

[Oubadah]

rogerthat1945 wrote:
I am about to buy the Asus Maximus Gene for my backup PC (Athlon 64) and give it an i5), so wondered what the latest situ is on the `clock` issue/s; because on my Z87 Sabertooth rig I had real problems updating to the 1707 Bios. It would take 7 hours to boot-up sometimes. It was a Bios renamer problem or someting. HAd to flashback and forth many times. Its fixed now (problem was locking up as BIOS update was on an older USB drive, NOTE:- YOU HAVE TO USE USB 2 Stick for BIOS updates!!!!!!

I have a permanent solution for all Motherboards/Asus for BIOS Problems; but want paying for the concept which could make Asus an extra million sales here and there (and save a million upset customers over ten years doing Bios Updates).

Any takers?
me @ yahoo

The latest 'situation' is that we're waiting for Asus to fix the issue.