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Sabertooth Z87 - Bios Clock Issue

Krait
Level 7
The basic problem is that the clock in the UEFI bios stops working on a regular basis.

I can remove the battery and it will restart (at least for a day or two) but it always stops again - I've tried 4 different batteries and the longest that the clock continued to work was 8 days.
It's only the clock that doesn't work (at least as far as I know) - all the other bios settings stay the same (except when resetting cmos ofc)
I've tried it at stock and OC'ed and it still persists in stopping, I've also tried using my older PSU (Seasonic 860 xp1) and the same result.

I suppose it's either a bios problem (bios 1205) or a MB fault but if anyone has a suggestion for me to try, in case it's neither of these, it would be most welcome.
🙂
Asus Sabertooth z87 - 4670k - Alpenfohn K2 - Corsair 16gb LP Vengeance - VTX 7970 - Arctic Cooling 7970 - DGM 27" IPS - Crucial 512gb/128gb/64gb M4 - Seagate 2TB - Xigmatek Elysium - Seasonic Platinum 860 XP2
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172 REPLIES 172

Aleksandr_Iskan
Level 7
Hi everyone, I’m from Chile, and I have been following this topic for about two months, because I have the same issue that here is described. I have a Maximus Extreme 6 motherboard: I bought it three months ago and after two weeks of working I started having problems with my Windows time, at first I thought it was a software issue, but after discovered this topic, I realised that the problem was with the UEFI clock. I have followed all the the tips from Raja, and after the procedure the clock starts again and works well for two or three weeks but always stops again. I have tried all the suggestions described here:
• From begining I have been working with my BIOS in standard settings
• I have replace the BIOS battery
• I have flashed bios from version 0903 to 1102
• I have followed the Raja reflashing/clear CMOS method
• This board have two BIOS. I have switched between both and have applied the Raja's method again, but the problem persist
• I also changed my memories modules. I had two modules G.skill Trident X 2x8 Gb, and now I’m using two modules G.Skill Trident X 2x4 Gb
• I installed Intel(R) Management Engine Interface
• I also emigrated from Windows 7 to Windows 8, and the problem persist.

My impression is that this issue is not connecting to any BIOS settings, because I have using the two BIOS that comes with the board, and I have been always using the standard BIOS setttings and the result is always the same, the BIOS clock freeze.

Today I experienced a new clock freeze, but before this happened, I discovered something that might be interesting: A few minutes before the clock stopped, I entered the BIOS to check that all was well (because it have been passed 14 days since my last clock freeze and I was optimistic that the problem was gone), and once in BIOS I noticed that the clock was still working, but strangely the steps between the seconds were “irregular” (I made a video of the clock running in this irregular way), and after that, I left the BIOS and entered in Windows, and to my surprise the windows clock had been freeze again. After that I entered to the BIOS again and I noticed that BIOS clock stopped one minute later I recorded the video.
I’m not sure if this incident is significant, but It makes me think that clock don’t stopped abruptly, but it should experience some kind of desynchronization before it freeze.
Here I left you a link of the video if someone want to see it.

http://www.youtube.com/watch?v=3PI0p4L9Cm8
http://www.youtube.com/watch?v=2fXrn3spOGU

Well, that's my contribution , I have just notice that Asus Web have added a new version of my BIOS (1102), and I’ll go to install it and see if it provides the solution to the problem.

Regards,
Alejandro

Raja
Level 13
Twopacks, we need a board to send to HQ to fix this - hard to replicate. If you're willing to do that, let me know. I want the board with the clock in frozen state if possible.

Logitrust
Level 7
@Aleksandr_Iskander; @Raja@Asus

Hi, i have the same board(Maximus6) and have done the same without any luck.

First time i did the reset without CMOS in standby, it keept the time for about 5 weeks. Clock stoped again and did the reset for 2 days ago, and updated to 1102. Problem is back 😕

I think highly of asking to cancel the purchase and get me another type of card. Have two other friends that have the same problem with the exactly same card.

Logitrust
Level 7
testing with the reset on the 1102 now. see how long it will run this time. my last reset where on the 0903

Raja
Level 13
Are all of you updating the MEI driver as well?

Logitrust
Level 7
hi, yep, im set with the Intel Management Engine Interface V9.5.14.1724 for Windows 7/8/8.1 32bit & 64bit.(WHQL)

Raja
Level 13
I still haven't found a US based customer with this issue that's willing to do a board exchange, so there's not much I can do until that happens. In the meantime I suggest those of you from other regions contact your local support departments.

Please see PM

Raja@ASUS wrote:
I still haven't found a US based customer with this issue that's willing to do a board exchange, so there's not much I can do until that happens. In the meantime I suggest those of you from other regions contact your local support departments.


See PM. I would be interested in getting you one of the boards.

TwoPacks wrote:
See PM. I would be interested in getting you one of the boards.



You have a return PM.