ROG STRIX B350-F GAMING issues

[theprob]

Hello,

Anyone experienced the following with the mentioned board:

After 6/10 system starts my system don't see the LAN adapter or my mouse at all. I need to restart the system or replug my mouse to solve the issue. I've experienced the mouse connection issue within UEFI too. Furthermore I experiencing further annoying problems, such as random video signal loose (especially when I start a fan calibration within AISuite 3). After that, I can only revive my system with a hardreset.

I tried to reinstall windows/nvidia driver/chipset driver, etc. And of course, I have the latest BIOS version.

Now, I sent back the board to the vendor, because ASUS Support advised that. They will revise it. I hope soo, that they won't evalute that it's just a SW related issue...

[panzlock]

npapanik wrote:
Are you guys by any chance running "HWiNFO" and "Dual Intelligent Processors 5" at the same time? I had the exact same behaviour ages ago, and when I stopped using "HWiNFO" the symptoms disappeared.

Looks like it may have been a little premature of me to jump, yet again, to a conclusion that the B350-F was responsible for my PC's latest ailments. Given the 100+ pages of stigma I instinctively resorted to antipathy aimed toward the likely element.

However, I decided to follow up on your suggestion, conscious to no desire for RMA'ing a second ASUS item in the same month. So, I began isolating software beginning with HWinfo64 as DIP5 is a useful tool despite its shortcomings. Not that HWinfo isn't, as it provides a comprehensive and accurate data set allowing exceptional monitoring coverage, proving Sapphire's TriXX utility is flawed, displaying a GPU power draw of

whereas HWinfo provided a truer value of 50 Watts for the GPU and something similar for HBM2.

For the time being, avoiding the use of HWinfo and DIP5 simultaneously seems to have an effect, resulting in no connectivity loss to mouse, keyboard or VGA following moderate to heavy use ove the course of 3 days. I only leave two sets of software active, those being Sapphire TriXX and ASUS DIP5. Everything else is turned off (ASUS Aura, Sapphire Nitro Glow, DS 100 software, HWinfo, etc...) once this particular software achieved its intent. HWinfo was never turned on throughout the entire trial period.

Thanks for the help, npapanik.

[panzlock]

I thought about that, too. The first time it happened HWinfo was in fact running, as was DIP5. But the next few times I didn't run HW.

[Sailor-Moon]

Thank you for sharing the link - thought I was going mad, but sorry others have the same issue.

I've only used CPU-Z

Is there anything you would suggest? and did you and the others fins a solution?



Built a system

Motherboard - Asus ROG STRIX B350-F Socket AM4 AMD B350

Graphics - ASUS NVIDIA GeForce GTX 1060 6 GB ROG STRIX GAMING OC GDDR5

Memory - Corsair Vengeance RGB 16 GB (2 x 8 GB) DDR4 3000 MHz C16 XMP 2.0

CPU - AMD YD260XBCAFBOX Ryzen 5 2600X Processor

It's also got

ASUS PCE-AC56 Carte PCIe Wi-Fi double bande AC1300

Standard HDD and Samsung SDD

Corsair water cooling, keyboard, mouse

It connects to a monitor via DVI



The issue is just at any random time, the screen will go black. Keyboard and mouse will have no lights and the system will be unresponsive.

All the case fan's lights etc are still working.

The only thing you can do is a hard reset.

I have had this running day on my bench, no issues.

other times it has "tripped@ 11 times in a row.

I've updated all the drivers.
Spoken to Asus support but no one has a clue as to why.

Any ideas?

I am getting a dxdiag report and will post this when I have it

OS Windows 10 pro

[meexxa]

Hello, the truth bored me the motherboard, constant drops of fps, stuttering, someone recommends a motherboard that does not happen this ?? my processor is a ryzen 1200, oc3875mhz , but I feel that the fps are very unstable, I could buy a ryzen 2600 but if it happens the same thing would be lost money.
what dou you recommend?

I also consider changing to intel.As last choice
Thank you

[Exostenza]

How on earth has there still been no AGESA update after all this time?!?!? 1.0.0.5 is supposed to be coming out soon while most of the B350 boards made by other manufacturers are already on a revision of 1.0.0.4! This is so annoying as the RAM support has gotten so much better and Asus is just ignoring us... I bought ROG STRIX for a reason; so I would be taken care of and not so I would be left in the dust.

This might be my last Asus motherboard and I have been using Asus for the past 15 years or so. What a huge let down.

I contacted ASUS support about it and they said that their engineers were working hard on getting the latest AGESA in a BIOS update and that was like a solid 3 months ago while the last AGESA update was about 6 months ago. We have gone half a year without an update to enhance RAM compatibility. This is just unacceptable; especially for a board that has specific branding which is supposed to mean something. ROG STRIX is supposed to mean quality and support while all it has meant for us pertaining to this motherboard is constant issues and being left behind the competition... way, way, way behind.

If it wasn't such a hassle I would just buy a Gigabyte or another manufacturer's motherboard that has kept up on the updates, but having to take everything out and put it all back together is just too much of a PITA. Get your act together ASUS and show us that ROG STRIX means something!

[infraction2008]

Exostenza wrote:
How on earth has there still been no AGESA update after all this time?!?!? 1.0.0.5 is supposed to be coming out soon while most of the B350 boards made by other manufacturers are already on a revision of 1.0.0.4! This is so annoying as the RAM support has gotten so much better and Asus is just ignoring us... I bought ROG STRIX for a reason; so I would be taken care of and not so I would be left in the dust.

It seems for Asus anything bar the Crosshair is like a red headed stepchild, other manufacturers have already pushed 1.0.0.4c onto their cheapest B350 motherboards, MSI even has 1.0.0.4c on their A320 motherboards yet Asus doesn't even have it on the X470 Strix which is a premium board in it's own right let alone on this B350 Strix.

Instead they release a placebo "improved system performance" update just to make it look like they are doing something when they haven't touched some boards in six months...

[RaffieKol]

For me Bios Version 4024, feels really good

Ryzen 1600x at 4.0 with 3200 ram (set to 3000)

I have had a number of problems with the PC just going black and the only way to shut it down was by unpluging it (the power button wouldnt work)

But Bios 4024 is real good in my opinion

Make sure your CPU is set to Offset voltage with + and pick like .000625 or something like that (the first one)

THIS IS VERY IMPORTANT
Turn off core boost or whatever it is called

make sure you pick DOCP for the Ram

After you install all your drivers make sure your Power mode is set to Balanced

Maybe i'll post my pics of my settings if I get time but the new Bios fixed things for me at least for now

[CornFlakes]

RaffieKol wrote:


Make sure your CPU is set to Offset voltage with + and pick like .000625 or something like that (the first one)

After you install all your drivers make sure your Power mode is set to Balanced

Why should i make sure that voltage +

and why should my pc run in balanced mode which is known to make problems in games?

[RaffieKol]

CornFlakes wrote:


Why should i make sure that voltage +

and why should my pc run in balanced mode which is known to make problems in games?

I'm just posting what works for me. If you really want to know WHY? I like "Balanced Mode" It's cause
In "Balanced Mode" my vcore voltage drops when the CPU is idle
and
In "High Performance" mode it always at full voltage even in Ryzen Mode it drops alittle but not alot" so thats WHY

If something else works for you then that's great but the real question is

WHY YOU SO BUTT HURT with what works for me?

[BtheNewB]

RaffieKol wrote:
I'm just posting what works for me. If you really want to know WHY? I like "Balanced Mode" It's cause
In "Balanced Mode" my vcore voltage drops when the CPU is idle
and
In "High Performance" mode it always at full voltage even in Ryzen Mode it drops alittle but not alot" so thats WHY

If something else works for you then that's great but the real question is

WHY YOU SO BUTT HURT with what works for me?

Does the CPU Freq drop when idle?