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RIVE Error 00 no Start

mikejustis
Level 7
Hi All, I am having some issues.
I wrote a post earlier last week about my computer and a fresh install of Windows 10...here, and I can’t help but think this is related.
It started last week when my computer (build in signature) would randomly shut down. It wouldn’t just shut down, it would turn off like someone cut the power. I would try to restart and the lights would come on for a second and then turn off. An error code of 00 would display and not go away…I would try to restart and the fans would come on and the 00 code would stay.
I unplugged for 10 min plugged it in and…fans, error 00.
Removed CMOS battery for 5-10 and put back and still no dice…fans, error code 00

Left for work came back 8 hours late and bam…starts up fine.
Fixed forgot about it for a week

This morning I tried to start and press Start button and lights come on but it goes to Error 00…
Restart, Error 00
Unplug, wait until all Mobo light go off, Start, Error 00
Restart, Error 00
Remove CMOS Battery for 10 min
Restart, Error 00
Replace CMOS battery
Unplug, press Q-Reset, Start, Error 00
Unplug, wait until all Mobo light goes off, Start, Error 00
Scream, roll on the floor, unplug
Starts fine! Typing on it now…
Any ideas?
NZXT H710i
Z590 Maximus Hero XIII
Intel Core i9 10850K
EVGA RTX 3070 TI
CPU Cooler NZXT Z63
G.Skill TridentZ F4-4000C17D-32GTZRB
EVGA SuperNOVA 1200 P2psu
Windows 11 Home 64 bit
Heatware
BIOS 1301
7,478 Views
18 REPLIES 18

Nate152
Moderator
Hi mikejustice

Sounds like it could be psu related, would you have a spare psu to try?

A bios update might help or you could try bios 2, are you on the latest bios?

mikejustis
Level 7
Thanks for the advice Nate...I was thinking of PSU. I don't have an extra but I am getting an upgrade itch. It is a pain of getting a new PSU but it is an easy fix.
I was going to update BIOS this weekend to see if that helped as well. I have not updated for a long time.
Is the process the same?
Thanks again!
NZXT H710i
Z590 Maximus Hero XIII
Intel Core i9 10850K
EVGA RTX 3070 TI
CPU Cooler NZXT Z63
G.Skill TridentZ F4-4000C17D-32GTZRB
EVGA SuperNOVA 1200 P2psu
Windows 11 Home 64 bit
Heatware
BIOS 1301

Nate152
Moderator
Well I'd hate for you to get another psu and that not be the problem but if you're upgrading I will recommend these two psu's, they're high quality and single 12v rail.

EVGA SuperNova T2 1000w - 10 yr warranty - http://www.amazon.com/EVGA-SuperNOVA-TITANIUM-Warranty-220-T2-1000-X1/dp/B018JYHGQE/ref=cm_cr_arp_d_...

Seasonic 1000w platinum - http://www.newegg.com/Product/Product.aspx?Item=N82E16817151105

The bios update is the same, format a usb flashdrive to FAT32 and rename the bios file to R4E.CAP this is for the bios flashback, if using the ez flash utility in the bios you don't have to rename it.

http://rog.asus.com/forum/showthread.php?1142-How-to-use-ASUS-ROG-USB-BIOS-Flashback

Let us know how the bios update goes.

mikejustis
Level 7
OK, so I formatted the usb to FAT32 downloaded the BIOS (4901) to my desktop. renamed it to R4E.CAP and moved it to my USB. plugged it into a port and went to BIOS. Went to the EZ Utility and saw the drive but no files in it. I even added the non zipped download to the usb and it saw neither.
In the utility I navigated to my Desktop and say the BIOS file and double clicked on it got an error of "This File is not a UEFI File". I tried multiple USB ports and restarted multiple times.
UGH
NZXT H710i
Z590 Maximus Hero XIII
Intel Core i9 10850K
EVGA RTX 3070 TI
CPU Cooler NZXT Z63
G.Skill TridentZ F4-4000C17D-32GTZRB
EVGA SuperNOVA 1200 P2psu
Windows 11 Home 64 bit
Heatware
BIOS 1301

mikejustis
Level 7
After some annoyance I figured it out. I had a U3 thumb and it was not being recognized. I uninstalled U3 from the thumb and had no issues updating BIOS. Thanks and I will update.
NZXT H710i
Z590 Maximus Hero XIII
Intel Core i9 10850K
EVGA RTX 3070 TI
CPU Cooler NZXT Z63
G.Skill TridentZ F4-4000C17D-32GTZRB
EVGA SuperNOVA 1200 P2psu
Windows 11 Home 64 bit
Heatware
BIOS 1301

Oh, I forgot to say that when I restarted after the first shutdown my BIOS was reset to default. I know this b/c I have to turn off the CPU fan monitor in BIOS or I get an error at startup and I got that CPU Fan error message when I restarted.
NZXT H710i
Z590 Maximus Hero XIII
Intel Core i9 10850K
EVGA RTX 3070 TI
CPU Cooler NZXT Z63
G.Skill TridentZ F4-4000C17D-32GTZRB
EVGA SuperNOVA 1200 P2psu
Windows 11 Home 64 bit
Heatware
BIOS 1301

mikejustis
Level 7
Hello again...I was out of town for a few days but since the BIOS update I have had no problems...until about 15 min ago. I was playing Civ V and my computer turned off. It was again like I just unplugged it, no shutting down message. I restarted it and after about 5 min it did it again. What are your thoughts? I am going to go to event viewer to see if there is anything going on but ...
NZXT H710i
Z590 Maximus Hero XIII
Intel Core i9 10850K
EVGA RTX 3070 TI
CPU Cooler NZXT Z63
G.Skill TridentZ F4-4000C17D-32GTZRB
EVGA SuperNOVA 1200 P2psu
Windows 11 Home 64 bit
Heatware
BIOS 1301

Nate152
Moderator
All right, good you were able to update the bios.

Shutting down with no warning or BSOD is likely due to your psu. I see the zalman zm1000 -hp is heat pipe cooled, could it by chance be getting hot? One gtx 970 should hardly stress it, I wonder if it could have something to do with being a six +12v rail psu?

mikejustis
Level 7
Yeah, I am thinking a browse through NewEggg is in order. Not sure about heat. Civ V should not stress out a 970...Thanks for your help I will go the PSU route and update.
NZXT H710i
Z590 Maximus Hero XIII
Intel Core i9 10850K
EVGA RTX 3070 TI
CPU Cooler NZXT Z63
G.Skill TridentZ F4-4000C17D-32GTZRB
EVGA SuperNOVA 1200 P2psu
Windows 11 Home 64 bit
Heatware
BIOS 1301