Hi,
I recently obtained 2 of these tuners and much to my dismay the RIVE doesn't seem to support them right and apparently it's something to do with the BIOS.
Issue 1 is I can't do anything that requires a large amount of bandwidth with the card or the card will lock up. The only way to fix this at the moment is to disable the 3D comb filter which impacts the quality pretty significantly.
Issue 2 is my second tuner never is seen by the operating system when I install it. Both cards are exactly the same (Hauppauge HVR-1800 Model 78631 Rev. C1E9) and function fine on their own besides having to disable the 3D comb filter.
I have been working with a driver developer at Hauppauge and he says all of these symptoms point to some sort of issue with the BIOS. He says they have encountered this before with other motherboards and the only apparent fix resides in a BIOS update.
For reference here is the layout of my cards:
Slot 1: GTX 580
Slot 2: Hauppauge HVR-1800
Slot 3: GTX 580
Slot 4: Hauppauge HVR-1800
I am on BIOS 4102
Cards Hardware info is:
Vendor ID: 14F1
Device ID: 8880
Subsystem ID: 78090070
The card works 'semi-fine' (disabled 3D comb filter) in both slot 2 and slot 4 but only individually - second tuner never shows up in any operating system. (Tested Ubuntu Linux & Windows 8 Pro)
Please provide me with an updated BIOS so I can use my new tuners fine.
I am happy to debug any test BIOS version, and I can also put you in touch with the Hauppauge driver developer I've been working with.
So, HiVizMan, Raja, Shamino: anyone up above at ASUS can give me some guidance?
Thanks
MB: ASUS Rampage IV Black Edition
CPU: Intel Xeon E5-2697 v2 (Cooled by Corsair H100i w/ Noctua NF-F12 fans)
RAM: 64GB G.SKILL RipjawsZ 1600 (10-10-10-30)
GPU: EVGA GeForce GTX Titan X Hybrid
TV Tuners: 2 * Hauppauge HVR-1800
Case: CoolerMaster Cosmos 2