Problem with Intel SATA ports on Rampage IV Formula

[xomoxo]

Hi,

Yesterday I bought an ASUS Rampage IV Formula in which I installed this hardware:
- Intel Core i7 3820
- Corsair Dominator Platinum DDR3 2133 CL9
- Corsair Neutron GTX 240Gb
- WD RE4 2TB
- AMD Radeon HD7970
- X-Fi Titanium HD

After put all my hardware, the system didn't detected any SATA device in Intel controller (on SATA2 or SATA3 ports) (on AsMedia works fine). I upgraded the BIOS to the latest one, but I got the same result. Also, I clear the CMOS without luck.

I tried to remove all case USB cables, X-Fi, and all extra hardware leaving only the basic for boot, also removed the mobo from the chasis. The same result.

In BIOS I set on AHCI mode, I tried in RAID but I got the same result.

Do you think that I'm missing something? or I should return it to the supplier? (I've got 5 days). I think that the only thing I didn't do is to remove the mouse (Steelseries XAI) or remove and install the processor again. (the processor is fine, it works perfectly with my previous GB mobo).

Thanks!

[HalloweenWeed]

Yes, it sounds to me like you have a bad SATA set. RMA. Bad luck. 😞

Asus will have you try CLRTC:
Remove the CMOS batt for several minutes (this will also clear CMOS, so have your settings recorded) with power unplugged or switched off at the PSU. Then replace batt W/the PCIe already switched on. Press & hold clear CMOS W/the PSU switched on and the computer off for several seconds. This will reset it to "new" condition, Asus calls it "CLRTC".

[SUKARA]

Finally,help to upgrade the motherboard latest version bios please
If this problem still can't solved!
Please return it to the supplier first...

bios file download link: (version 3404)
http://support.asus.com/Download.aspx?SLanguage=zh-tw&p=1&s=42&m=Rampage%20IV%20Formula&os=36&ft=3&f...