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PC won't boot with USB UPS plugged in

cmdwedge
Level 7
Good morning,

I have an Eaton 3S UPS which connects via USB to the computer. On my old Gigabyte 1366 motherboard, the system would boot normally with the UPS plugged in. However, on my new computer, if I try to cold boot the PC, it will hang on the BIOS loading screen until I physically unplug the UPS from the USB port - and the moment that I unplug it, the computer will then proceed to boot up Windows. I can plug the UPS back in after Windows is up, and it works normally.

Is it possible for a USB port to be disabled only for the bootup phase (UEFI)?

Asus Maximus VI Hero w/ latest BIOS
CPU 4770K
GPU Asus GTX 680 DCUII
8GB Corsair RAM
2x SSD
2x HDD
Corsair HX620 PSU

Thanks for any help you can give me! It's driving me crazy, as I cannot get Windows to talk to the UPS without the USB plugged in - so no graceful shutdowns like I used to have on my Gigabyte board.

Cheers.
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3 REPLIES 3

Corsair_Riker
Level 10
What is the current setting for CSM (Compatibility Support Module) in your BIOS? Might be worth trying to change that to see if it fixes it.
MOTHERBOARD: ASUS Maximus VI Formula (BIOS 0804)
CPU: Intel i5-4670k
HDD 1: Samsung SSD 250G 840BW EVO
HDD 2: Western Digital WD10EZEX 1TB Caviar Blue 7200rpm
RAM: 16gb (2x8) G. Skill RipJawsX DDR3-2133
PSU: Seasonic X-Series 750W 80 Plus Gold
GPU: Gigabyte GV-N770OC-4GD
CASE: Fractal Design Define R4
OPTICAL DRIVE: Pioneer BDR-209DBK
MONITOR: Samsung S24C300HL; BenQ E2200HD
OS: Windows 10 Professional
Other: MS Wired 600; Logitech MX 310; Sennheiser PC 151 & Logitech Z150

Did anyone find a solution to thiis?
I have an Eaton 3S UPS that when connected with usb prevents the pc to boot..

Have you tried testing it on other usb ports? Also under boot order in bios try disabling all boot options save for your c: drive or os partition.
I5-6600k @ 4.7Ghz @1.385v | Corsair H100i cooler | Asus Hero viii | 16gb Gskill Ripjaws V 3000 CL15 | EVGA 980ti SC 6GB | 500GB Samsung 960 Evo | 1TB Samsung 850 EVO