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Now my Rampage IV Extreme got burning smell...

micketkeong
Level 7
Hi all, I don't know what happen. but my R4E got burning smell...
i7 3930K C2 (4.5 ghz, Core Voltage 1.320V, offset VCore +0.010 previous [+0.020], BIOS 4901)(XSPC Raystorm Water block)
ASUS RAMPAGE 4 EXTREME
Corsair CMZ 16GX3M4X1866C9
ASUS ROG GTX 1080 STRIX
DELL U2713HM
Intel 530 240GB SSD RAID 0
Western Digital Caviar Black 1TB SATA 6 x 2 (non RAID)
SILVERSTONE STRIDER 1500W
Hardware Lab Black Ice SR1 Low Air Flow Optimized - 360 Radiator
Scythe Gentle Typhoon 120mm x 25mm Fan - 1850 RPM x 6
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14 REPLIES 14

hello I also have this problem. it happened last week while playing crysis3. the PC just shut off then power cycled off and on until i turned it off myself.

Then I could smell that smell............that smell no one wants to ever smell. And noticed the burnt vrm by the 4pin plug near the black heat sink. Im trying to get an RMA through Asus but Im having serious trouble.

Asus tells me to go to the retailer for an RMA request but the retailer i got the board from wont RMA the motherboard. They say there not asus registered retailer partners. And there not responsible for the problem.

They said they just buy motherboards in mass stock and sell them on to make more cash on top 😞

Im still trying to explain to Asus the dead end problem of my issue but they just keep telling me to go to the retailer for an RMA.

I explain to Asus why I can't then they just send me the same response again
go to the retailer :eek:

is it possible to just pay to RMA the board directly to Asus themselves ?


sorry for the long post and thanks for reading 🙂

micketkeong
Level 7
Hi, just RMA my R4E, need to wait around 3 weeks...only using notebook this period...don't know will I get a new board or a refurbished board...
i7 3930K C2 (4.5 ghz, Core Voltage 1.320V, offset VCore +0.010 previous [+0.020], BIOS 4901)(XSPC Raystorm Water block)
ASUS RAMPAGE 4 EXTREME
Corsair CMZ 16GX3M4X1866C9
ASUS ROG GTX 1080 STRIX
DELL U2713HM
Intel 530 240GB SSD RAID 0
Western Digital Caviar Black 1TB SATA 6 x 2 (non RAID)
SILVERSTONE STRIDER 1500W
Hardware Lab Black Ice SR1 Low Air Flow Optimized - 360 Radiator
Scythe Gentle Typhoon 120mm x 25mm Fan - 1850 RPM x 6

micketkeong
Level 7
WooHoo, My mobo is back from RMA and it's a new one, can't wait to build it again 😉
i7 3930K C2 (4.5 ghz, Core Voltage 1.320V, offset VCore +0.010 previous [+0.020], BIOS 4901)(XSPC Raystorm Water block)
ASUS RAMPAGE 4 EXTREME
Corsair CMZ 16GX3M4X1866C9
ASUS ROG GTX 1080 STRIX
DELL U2713HM
Intel 530 240GB SSD RAID 0
Western Digital Caviar Black 1TB SATA 6 x 2 (non RAID)
SILVERSTONE STRIDER 1500W
Hardware Lab Black Ice SR1 Low Air Flow Optimized - 360 Radiator
Scythe Gentle Typhoon 120mm x 25mm Fan - 1850 RPM x 6

Necrosan
Level 12
Glad to hear your problems are solved!
MB: ASUS Rampage IV Black Edition
CPU: Intel Xeon E5-2697 v2 (Cooled by Corsair H100i w/ Noctua NF-F12 fans)
RAM: 64GB G.SKILL RipjawsZ 1600 (10-10-10-30)
GPU: EVGA GeForce GTX Titan X Hybrid
TV Tuners: 2 * Hauppauge HVR-1800
Case: CoolerMaster Cosmos 2

Do not be wory.
RMA its guarantees you'll soon be able to smell Rampage IV Extreme, again and again
http://www.youtube.com/watch?v=3wtbPPAZZx8&list=AL94UKMTqg-9CTn_8iA-uIjrDrGc5WCEHa