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network card doesn't work from cold boot but will after reboot

scotth
Level 7
I just built this system and when I power it up from cold the network card will not initialize. It won't even show up in the network manager. If I reboot the system it works fine. The drivers initialize and the network card works perfect. I downloaded the latest Intel drivers and played around with some of the power settings but it didn't help.


Motherboard model: Rampage IV Extreme

UEFI Version: 2.10.1208

CPU: Intel Core i7-4820K 3.7GHz

Memory kit: G.SKILL Trident X Series 16GB (2 x 8GB) 240-Pin DDR3 SDRAM DDR3 2400 (PC3 19200)

GPU: MSI GTX 970 GAMING 4G GeForce GTX 970 4GB 256-Bit GDDR5

SSD/HDDs/Optical drives: Seagate Barracuda ST500DM002 500GB 16MB Cache SATA 6.0Gb/s 3.5
Pioneer Black Blu-ray Burner SATA BDR-2209

PSU: Coolmax ATX 1000 Watt

USB Devices (model/version number): CH Products, Pro Throttle, Combat Stick, Pro Pedals,
Logitech G11 Keyboard

Monitor: HP LP2465

CPU Cooler: Intel

PC CASE: ATX Mid Tower

Operating system: Microsoft Windows 7 Professional 64 Bit, Activated-yes

Drivers Installed (include version): Intel ver. 12.10.29.0 date: 5/2/2014

Any third Party temp/voltage software installed: no

System Overclocked (provide details): no
357 Views
7 REPLIES 7

neyuru
Level 10
I have an idea: go to system manager in Windows and verify that your network adapter has no power saving options enabled.

[/HR]
Rampage IV Extreme BIOS 4206
Intel I7-3820
32 GB Quad Channel Kingston Hyper X Genesis
2 x Nvidia GTX 690
2 x WD Velociraptor 250 GB RAID0
Intel 120GB 320 SSD
Noctua NH-D14 SE2011
CM Silent Pro Hybrid - 1300W
CM HAFx

scotth
Level 7
I'm assuming that you are referring to this?
I had already tried turning all the options off.
43758

neyuru
Level 10
Right click mypc, then properties, device manager and then right click your network adapter. I don't have a pc in front of me now but i think that's the correct route. Any power saving options should be disabled.

[/HR]
Rampage IV Extreme BIOS 4206
Intel I7-3820
32 GB Quad Channel Kingston Hyper X Genesis
2 x Nvidia GTX 690
2 x WD Velociraptor 250 GB RAID0
Intel 120GB 320 SSD
Noctua NH-D14 SE2011
CM Silent Pro Hybrid - 1300W
CM HAFx

I'm going to call Asus on Monday. I had already tried to disable all the options as you can see in the picture I posted. I also disabled the only LAN option I found in the BIOS. I can't believe that it's a bad NIC chip since it works perfect after reboot. There has to be some driver load issue on a cold startup.

neyuru
Level 10
I had access to a pc and can confirm that those where the settings i was referring to. Sorry but have no more suggestions at the moment.

[/HR]
Rampage IV Extreme BIOS 4206
Intel I7-3820
32 GB Quad Channel Kingston Hyper X Genesis
2 x Nvidia GTX 690
2 x WD Velociraptor 250 GB RAID0
Intel 120GB 320 SSD
Noctua NH-D14 SE2011
CM Silent Pro Hybrid - 1300W
CM HAFx

You don't have your motherboard set to Allow Network to tun on PC, do you?

scotth
Level 7
I understand what you were asking qdemn7. I turned off those options and you can see by the picture that they're off. I also went into the BIOS and the only option is to either enable or disable the LAN chip, no other options. I called ASUS today and tech support is working to help me resolve the problem.