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Maximus V Gene Z77 USB Trouble, Mouse Freezing

SharpAimX
Level 7
Just finished my new build runing an i7 2600K and I am having an issue with my USB 2.0 ports. Any mouse I plug into it causes the mouse to constantly crash every few seconds so it'll freeze up, DPI lights turn off, then it connects back and lights turn back on.

I also notice in the Device Manager in Other devices -> Universal Serial Bus (USB) Controller -> The drivers for this device are not installed. (Code 28)

To find a driver for this device, click Update Driver.

The device manager also refreshes every time the mouse disconnects. It works fine when plugged into a USB 3.0 port. Keyboard functions fine, it's only the mouse, no matter what port I use. What could be wrong? Thanks.

http://i39.tinypic.com/2vsg5sw.jpg

EDIT:
*I think I solved the problem, installed the Intel USB 3 drivers aswell, I figured I only needed the Asmedia ones. Will report back if I encounter the issue again.*
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73 REPLIES 73

adam2104
Level 7
I inadvertently caused the same problem on my system by forcing "Package C State" to Enabled. When the system clocked down to 1600mhz, the mouse would get all jumpy. When the CPU was under load, the mouse worked fine. Do y'all have Package C State forced on?

adam2104 wrote:
I inadvertently caused the same problem on my system by forcing "Package C State" to Enabled. When the system clocked down to 1600mhz, the mouse would get all jumpy. When the CPU was under load, the mouse worked fine. Do y'all have Package C State forced on?


I disabled Package C State to no avail. I also tried disabling SpeedStep just to see, and that did not fix the problem either.

I was surprised to see that my CPU kept throttling when it was not under load, with SpeedStep disabled. I thought this was responsible for that power management feature. Is there some other setting that managed this?

Shamino
Moderator
unde rwindows control panel , performance settings, set it to high performance stead of balanced

Shamino wrote:
unde rwindows control panel , performance settings, set it to high performance stead of balanced


Thanks, but it is on High Performance.