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Maximus V- Bios Update- Can't POST- Happened 2x

Kaladryn
Level 8
Hello Everyone, hopefully someone here can help me find a solution! I have gone threw two Maximus V Gene boards now, both with the exact same result, here is my story:

This is my 4th Asus build, I have always updated my bios, and never had a problem. I know that, technically, I should not update my bios without a good reason, however I was lead to believe (accurately I think) that a) the new bios improved stability, and b) the new bios might be needed for my Ivy Bridge support, and c) there are several other tweaks (some voltage related) that would be desirable to me. I was told at some lengh by Asus tech support that I should not have updated the bios, actually that is pretty much all he said to me, however I have to disagree, I SHOULD be able to update my bios on a modern motherboard without problems, I have probably done 100 bios updates in my life (almost exclusively on Asus boards) and have never had a single problem I could not recover from (same goes for several graphics card bios flashes).

So, disclaimer aside, here is what happened, first my motherboard passed the breadboard test perfectly. Assembled computer in case with all components. Booted to bios, perfect. Turned off computer, then:

1. Downloaded 0813 bios from Asus site.
2. Renamed file to M5G.CAP (manual that comes with motherboard said to use .ROM, but UPDATED manual from Asus website to use .CAP-the updated manual is correct)
3. Copied bios to USB 3.0 stick (formatted NTFS, which DOES work on the Maximus V, per the updated manual)
4. Followed the USB Bios Flashback proceedure (It seemed to work perfectly based on flashing lights both on the flashback button and on the USB stick matching perfectly video demonstrations of the flash.)
5. Tried to power on computer, power supply just clicks repeatedly, MB doesn't power up enough to get an error code. Error LED for CPU comes on momentarily.

I think the board is stuck in some kind of protection mode, overvolt protection maybe, or some kind of short protection. In every way it seems like a short, but it is not.

1. Power supply tested (multimeter) everything is perfect. (Seasonic Gold 650w)
2. CPU checks out, tested in another board. (Intel Ivy Bridge 3550)
3. Memory tested, working. (G.SKILL Ripjaws Z Series 2133)
4. MB passed breadboard test before bios updated, will not pass any sort of breadboarding after. MB breadboarded with only CPU, 12pin, and 8pin connnected.
5. MB doesn't POST, instantly shuts down after it gets power, cycles repeats every 5-7 seconds. No error code, only CPU_PWR light comes on momentarily at the start of each cycle.
6. Also, CPU reseated, pins examined very closely, everything looks perfect, plus it WAS working before bios update.

OK, here is the kicker, I RMAed the first board, got a second one, and repeated everything exactly the same, with the same result (I know about the Einstein quote...).

I tried using USB Bios Flashback to load the 602 bios, I seems to load perfectly from the flashing lights on both devices, however it does not fix my problem. I tried clearing the CMOS, both before and after loading the old bios. I went back and tried FAT32 format (bios still loads exactly the same it seems, per flashing indicator lights).

I understand now (slow learner) that I SHOULD NOT be using USB Bios Flashback, and instead I should have used Asus EZ Flash 2, however the mistake has been made. I am hoping all this info will be enough to find a solution without having to RMA another board. Also, I have a feeling other people will share my experience under similar conditions.

Finally (thanks for reading all this!!!), my theories: I think the USB 3.0 might cause a voltage issue and put the board into some kind of protection mode.

PS I tried flashing everything back with a USB 2.0 stick, no dice.

Thank you!
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12 REPLIES 12

The board is being RMAed, and a new one is on the way. I will be more conservative with bios flashing in the future 🙂

I appreciate the replies here, HiVizMan is correct, if it ain't broke don't fix it!

For me, I did find a solution in a way, Newegg is offering a 2-year warranty plan for $10.00 on the M5G, just in case.

Perhaps time will tell the ultimate cause of my issue, I suspect using a USB 3.0 stick to do the USB Bios Flashback was a mistake (I considered the possibility of a problem before I even did it the first time, but didn't have a 2.0 stick handy). There could be other issues also, compatibility issues with my specific hardware after the bios update perhaps, maybe not even the MBs fault.

My issues seems to be extremely rare, only a couple similar cases found through googling and searching forums, even then most of the cases seemed slightly different (except one which was exactly the same).

Anomalies happen, Asus is still the best, and the M5G is clearly a great board.

3rd board is here and up and running perfectly with OS installed, and I have some more info that may help others and/or help find a fix. First off I have the 402 bios, which DOES NOT support the chip I have running in the computer (Intel 3550).

Now the NEW problem: I am having the keyboard/mouse stutter bug, which seems to be USB releated and only with certain keyboards (corsair mechanical keyboard has issues, g15 works fine).

WHAT I SHOULD HAVE DONE: I needed to put a chip into the motherboard that WAS supported by the 402 bios, update the bios, then install my new chip. Basically the board isn't "3rd generation ready" as advertised by Newegg.

So now I'm in a position where I have to update the bios, however I'm very worried about doing so, even if I use Asus EZ Flash 2, as I'm almost certain the confict is between the old bios, the new chip, and the new bios being installed when the chip isn't supported on the old bios... Any recommendation on how to proceed? I don't want to send a 3rd one back to Newegg, they are going to start thinking I'm playing frizbee with them.

edit: Here is what I am thinking, since I do not have access to another 1155 chip, I need to update the bios in such a way that I can clear the cmos at the same time. I am not willing to risk the USB flashback again. Suggestions?

I flashed the bios using this procedure from Raja (orignally about a different board):

1) Flash from EZ Flash 2 (this is important, do not use any other method of flashing!) using a FAT32 formatted USB drive. Make sure you flash from EZ Flash 2 only and NOT Windows!


2) You will need to let the system flash twice. Flash the first time, when the flash completes follow the onscreen prompt to reboot.


3) Second flash will commence when the board re-BOOTs, should find the file automatically and flash it (this flash wil update the ME fw while the first flash updates UEFI).


4) After the second flash completes, follow the onscreen prompts, power down the system at mains (AC) and clear CMOS (Clear RTC) for 5 seconds before using the system again.


Everything went flawlessly! 813 up and running!! Woohoo!!!